Post-Closing Warranty & Quality Coordinator

WizeHire, Inc; Greenfield (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Joyner Homes, based in Greenfield, Indiana, is seeking a Quality & Warranty Coordinator who serves as the primary post-closing contact for homeowners, handling warranty requests from submission to resolution and ensuring timely, satisfactory communication.

The role emphasizes coordination with vendors and homeowners to schedule and complete approved work, evaluate each warranty item, and monitor quality at critical build phases, while prioritizing empathy and clear accountability.

Qualifications

• Experience coordinating with vendors and homeowners on service tasks.
• Strong communication and organizational skills.
• Ability to evaluate warranty items and monitor builds for quality standards.
• Empathetic, detail-oriented and accountable in fast-paced environments.

Responsibilities

• Serve as the primary point of contact for homeowners after closing.
• Coordinate with vendors and homeowners to schedule and complete approved work.
• Evaluate each warranty item and ensure timely resolution and satisfaction.
• Monitor builds through critical phases to uphold quality standards.

Skills

Vendor coordination

Customer communication

Warranty coordination

Quality control

Job description

Joyner Homes, based in Greenfield, Indiana, is seeking a Quality & Warranty Coordinator who serves as the primary post-closing contact for homeowners, handling warranty requests from submission to resolution and ensuring timely, satisfactory communication.

The role emphasizes coordination with vendors and homeowners to schedule and complete approved work, evaluate each warranty item, and monitor quality at critical build phases, while prioritizing empathy and clear accountability.