Position Management Lead

Hbcu Connect, Llc; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid vacation

Paid sick leave

Paid holidays

Job summary

Truist Financial Corporation in Charlotte/Atlanta area seeks a senior professional to govern position management and staffing costs across FTE/CW, ensuring funded demand alignment and portfolio affordability.

The role partners with Workforce Strategy, Portfolio Team, Risk and Finance; requires 10+ years in business operations and strong governance experience in a large financial services environment.

Qualifications

• Bachelor's degree or equivalent education, training, and work-related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Oversees cross-functional, complex technology projects.
• Identifies, designs, and implements advanced process and technology improvements to enhance operational workflows.
• Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyses, and reports on key performance metrics to drive continuous operational improvements.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and strategic improvement plans to executive stakeholders.
• Provides project leadership, mentorship, and development opportunities to team members and junior professionals.

Skills

Project leadership

Cross-functional collaboration

Process improvement

KPI reporting

Risk management

Mentorship

Education

Bachelor's degree

Advanced degree

Tools

Microsoft Office

Job description

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Preserves and governs the Position Management Process while adding governance over the financial impacts of staffing across the full TD&O workforce monitoring, managing, and measuring the cost tied directly to every resource, both full-time employees (FTE) and contingent workers (CW). Ensures every position is tied to funded demand, gearing ratios, and portfolio affordability before authorization, partnering across Workforce Strategy, the TD&O Portfolio Team, First Line Risk, and Finance.

*Please note that for this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

**Please also note that candidates must be located in *or* willing to self-relocate to one of the following locations: Charlotte, NC or Atlanta, GA. Truist has 'in office' requirements that must be honored.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees cross-functional, complex technology projects.
• Identifies, designs, and implements advanced process and technology improvements to enhance operational workflows.
• Collaborates with cross-functional teams and senior leadership to align business operations with technology strategies and organizational goals.
• Monitors, analyses, and reports on key performance metrics to drive continuous operational improvements.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and strategic improvement plans to executive stakeholders.
• Provides project leadership, mentorship, and development opportunities to team members and junior professionals.

Qualifications

Required Qualifications

• Bachelors degree or equivalent education, training, and work-related experience.
• Minimum of 10 years of relevant experience in business operations or related professional roles.
• Extensive knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

• Advanced degree in business administration, finance, staffing planning, or a related field.
• Extensive experience in position management, workforce economics, staffing governance, or financial planning across both full-time and contingent (FTE/CW) labor in a large enterprise or financial services environment.
• Working knowledge of position management, hiring governance, gearing ratios, and cost and affordability controls, with the ability to partner across Workforce Strategy, Portfolio, First Line Risk, and Finance.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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