POS Strategy Lead - Scale Tech & Team Growth

ITAC Solutions; Chattanooga (TN); On-site; USD 90,000 - 110,000; Full time

Job summary

ITAC Solutions is seeking a hands-on, senior leader to own and evolve the POS strategy across growing sites in the Southeast. You will lead a small team, manage vendor relationships, and own budgets for POS systems and related infrastructure.

The role supports new openings and acquisitions with a focus on scalable processes and governance. You will drive incident management, data governance, and integration strategies, traveling regionally as needed to ensure successful rollouts and ongoing POS

Qualifications

• Experience with DRB, NXT, Micrologic or Sonny’s POS platforms.
• Networking experience managing 15+ connected systems at a site.
• Vendor management including contracts and SLAs.
• Willing to travel regionally up to 25% for openings/acquisitions.

Responsibilities

• Lead, coach, and develop the POS support team, building capacity and bench strength.
• Own incident and problem management for POS systems, driving root cause analysis and continuous improvement.
• Manage vendor relationships with POS and adjacent partners, including contracts and SLAs.
• Own the budget for POS systems, tools, and infrastructure investments.
• Lead POS integration strategy for new site openings and acquisitions.
• Set policy and governance for POS system access, change control, and modifications.
• Own data governance for POS and product data, ensuring accuracy and integrity across systems.

Skills

DRB POS

NXT POS

Micrologic POS

Sonny’s POS

Networking 15+ systems

Vendor management

Travel up to 25%

Job description

ITAC Solutions is seeking a hands-on, senior leader to own and evolve the POS strategy across growing sites in the Southeast. You will lead a small team, manage vendor relationships, and own budgets for POS systems and related infrastructure.

The role supports new openings and acquisitions with a focus on scalable processes and governance. You will drive incident management, data governance, and integration strategies, traveling regionally as needed to ensure successful rollouts and ongoing POS