POS & Payment Terminal Field Support Specialist

Compunnel, Inc.; Kentucky; On-site; USD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Kentucky is seeking an experienced IT Support Analyst to support the setup and monitoring of payment terminals. Candidates should have a background in POS systems and troubleshooting complex issues, with responsibilities including managing installation and resolving operational issues. This role requires strong project management skills in a fast-paced environment.

Qualifications

• Minimum 3 years of experience working with POS systems.
• Experience supporting various POS technologies.
• Strong organizational skills and attention to detail.

Responsibilities

• Direct field personnel in the installation of new payment terminal equipment.
• Provide instructions for diagnostics and installations.
• Proactively identify and resolve issues before they impact operations.

Skills

POS systems troubleshooting

Installation of payment terminal equipment

Technical issue resolution

Project management

Communication skills

Education

Bachelor’s degree in MIS or Computer Science

Tools

Gilbarco/Wayne Pumps

Job description

A technology solutions provider in Kentucky is seeking an experienced IT Support Analyst to support the setup and monitoring of payment terminals. Candidates should have a background in POS systems and troubleshooting complex issues, with responsibilities including managing installation and resolving operational issues. This role requires strong project management skills in a fast-paced environment.