POS & IT Support Technician (Event Tech)

Legends Music, LLC; New Orleans (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Legends Music, LLC in New Orleans, Louisiana, is seeking a candidate for a critical support role focused on Point-of-Sale systems. Responsibilities include deploying and managing POS terminals, providing technical support, and ensuring operational readiness during events.

Successful candidates will have strong problem-solving skills, the ability to adapt quickly to change, and a commitment to customer service.

Qualifications

• Experience with POS systems and customer service.
• Ability to adapt to changing environments quickly.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems.
• Conduct stadium walk-throughs to ensure systems are operational.
• Diagnose software, firmware & hardware errors.

Skills

Customer service-focused

Analytical skills

Problem-solving skills

Strong verbal communication

Strong written communication

Tools

POS systems

Job description

Legends Music, LLC in New Orleans, Louisiana, is seeking a candidate for a critical support role focused on Point-of-Sale systems. Responsibilities include deploying and managing POS terminals, providing technical support, and ensuring operational readiness during events.

Successful candidates will have strong problem-solving skills, the ability to adapt quickly to change, and a commitment to customer service.