POS Field Implementation Specialist — Travel Ready

Sora Partners, Inc.; Los Angeles (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Sora Partners, Inc. is seeking a POS Technical Implementation Specialist to provide field support, troubleshoot POS hardware/software, and ensure reliable operation across locations. The role involves travel, customer-focused service, and collaboration with implementation teams.

Ideal candidates possess strong technical skills in POS systems, payment devices, and network connectivity, plus excellent communication and problem-solving abilities.

Qualifications

• High school diploma or equivalent.
• Driver's License and valid insurance.
• Experience in IT support and POS systems.
• Willingness to travel locally and out of state.

Responsibilities

• Provide technical support for POS systems, hardware, software, payment terminals, printers and related devices.
• Diagnose and troubleshoot system errors, connectivity issues, and hardware malfunctions.
• Perform remote troubleshooting and guide customers step-by-step.
• Conduct onsite and remote implementation, configuration, and testing for POS setups.
• Coordinate with managers to ensure successful project completion and documentation.

Skills

Troubleshooting

Customer service

Communication

Analytical thinking

Independent & collaborative work

Education

High school diploma or equivalent

Tools

POS hardware

POS software

Printers & peripherals

Job description

Sora Partners, Inc. is seeking a POS Technical Implementation Specialist to provide field support, troubleshoot POS hardware/software, and ensure reliable operation across locations. The role involves travel, customer-focused service, and collaboration with implementation teams.

Ideal candidates possess strong technical skills in POS systems, payment devices, and network connectivity, plus excellent communication and problem-solving abilities.