Field POS Implementation Specialist - Spanish + Travel

Sora Partners, Inc.; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Sora Partners, Inc. is seeking a POS Technical Implementation Specialist to provide technical support, troubleshooting, and configuration for POS systems.

This field role involves local and occasional out-of-state travel to install and maintain POS hardware, software, and network connectivity. The candidate will support customers, field technicians, and implementation teams, documenting issues and resolutions while ensuring POS systems operate reliably.

Qualifications

• High school diploma or equivalent required.
• Spanish not required (English fluency not specified;岗位重点为技术支持)
• Strong troubleshooting and problem-solving skills required.

Responsibilities

• Provide technical support for POS systems, hardware, software, payment terminals, printers, and scanners.
• Assist customers via phone, email, or chat and provide timely updates on issues.
• Perform onsite and remote field implementations and configurations for POS setups.
• Test and verify configurations, ensure communication between devices and POS systems, and document steps.

Skills

Troubleshooting

Customer service

Communication

Independent work

Education

High school diploma or equivalent

Tools

POS hardware

POS software

Network hardware

Job description

Sora Partners, Inc. is seeking a POS Technical Implementation Specialist to provide technical support, troubleshooting, and configuration for POS systems.

This field role involves local and occasional out-of-state travel to install and maintain POS hardware, software, and network connectivity. The candidate will support customers, field technicians, and implementation teams, documenting issues and resolutions while ensuring POS systems operate reliably.