Portuguese Speaking Cybersecurity Customer Experts - Work In Athens

Mercier Consultancy Group; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Fully paid training

Monthly performance bonus

13th/14th salary

Job summary

Mercier Consultancy Group seeks a Portuguese-speaking Cybersecurity Customer Expert to provide expert security guidance and high-quality support for clients in Greece. You will work with international teams to analyze threats, resolve escalations, and educate users on best practices in a fast-paced, security-conscious environment.

The role requires fluent Portuguese, English communication, and a demonstrated interest in cybersecurity.

Qualifications

• Native or fluent Portuguese (spoken and written) is mandatory.
• Valid EU passport or work permit allowing residency and employment in Greece.
• Proven interest or background in cybersecurity or technical support.
• Strong analytical mindset to solve complex technical problems.
• Excellent communication skills in English to operate in a diverse team.

Responsibilities

• Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
• Analyze and troubleshoot potential security vulnerabilities to ensure client protection.
• Maintain understanding of evolving cybersecurity threats to provide proactive guidance.
• Handle technical escalations with professionalism for swift resolution and customer satisfaction.
• Collaborate with international security teams to document incidents and improve defenses.
• Ensure interactions follow security and data privacy regulations.
• Educate end-users on safe digital behaviors to prevent breaches.

Skills

Portuguese fluency

English proficiency

Analytical mindset

Job description

Описание

Portuguese Speaking Cybersecurity Customer Experts Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As we continue to expand our footprint, we are proud to offer exclusive opportunities for those seeking impactful jobs in Greece within the high-stakes world of digital security. We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. In this vital role, you will act as a guardian of digital trust, providing specialized customer support and security guidance to protect users and systems in an increasingly complex cyber landscape.

Задачи

• Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices.
• Analyze and troubleshoot potential security vulnerabilities to ensure optimal client protection.
• Maintain a deep understanding of evolving cybersecurity threats to provide proactive, expert-level communication.
• Handle technical escalations with professionalism, ensuring swift resolution and customer satisfaction.
• Collaborate with international security teams to document incidents and improve internal defensive strategies.
• Ensure all interactions follow strict security compliance and data privacy regulations.
• Educate end-users on safe digital behaviors to prevent common security breaches.

Требования

• Native or fluent Portuguese (spoken and written) is mandatory for this role.
• Valid EU passport or work permit allowing residency and employment in Greece.
• Proven interest or background in the Cybersecurity industry or technical support sectors.
• Strong analytical mindset with the ability to solve complex technical problems under pressure.
• Excellent communication skills in English to operate effectively within our diverse team.

Условия

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Fully Paid Training on Cybersecurity systems and security software
• Health Insurance and comprehensive benefits package
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation)
• Monthly Performance Bonus
• A vibrant professional environment among the best Portuguese-speaking jobs in Europe.

Life in Greece Embrace a world-class lifestyle by securing one of our open Portuguese-speaking jobs in the heart of the Mediterranean. Greece offers a stunning blend of ancient history, sun-drenched beaches, and a modern, cosmopolitan nightlife that makes relocating to Greece a truly life-changing experience.

Beyond the professional growth, you will enjoy the unparalleled quality of life that Greece is famous for, from its world-renowned culinary scene to its welcoming culture.

Choosing a Portuguese Speaking Cybersecurity Customer Experts position in Greece means balancing a high-octane tech career with the relaxed, vibrant spirit that only living in Greece can provide.