Portland Field Product Advisor - Pool & Water Solutions

Pentair plc; Sanford (NC); On-site; USD 71,000 - 132,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee stock purchase program

Disability benefits

Life insurance

Parental leave

Tuition reimbursement

Paid time off

Wellness programs

Job summary

Pentair plc is seeking a Field Product Advisor to support pool professionals with expert-level technical guidance and training in the Portland, OR area. The role partners with Sales, Warranty, and Training Leadership to ensure product knowledge and installation best practices are applied in the field.

The position emphasizes field education, customer confidence, and rapid adoption of products, with travel up to 70% and potential eligibility for incentive compensation.

Qualifications

• Minimum 5+ years of experience in technical support, product training, or field service.
• Strong interpersonal and communication skills.
• Experience collaborating with third-party service providers.
• Bachelor’s degree preferred.
• Background in manufacturing, mechanical, or industrial settings is a plus.

Responsibilities

• Provide on-site and virtual technical support with Sales, Warranty, and Regional Supervisors.
• Deliver product training and live demonstrations at customer locations and events.
• Assist with field validation, warranty readiness, and feedback loops to Product and Engineering teams.
• Build and manage relationships with third-party service partners.
• Gather actionable field insights to improve training content and product updates.
• Travel up to 70% depending on region and event activity.

Skills

Technical support

Product training

Field service

Communication

Vendor management

Education

Bachelor’s degree

Job description

Pentair plc is seeking a Field Product Advisor to support pool professionals with expert-level technical guidance and training in the Portland, OR area. The role partners with Sales, Warranty, and Training Leadership to ensure product knowledge and installation best practices are applied in the field.

The position emphasizes field education, customer confidence, and rapid adoption of products, with travel up to 70% and potential eligibility for incentive compensation.