Field Product Advisor - Technical Trainer & Support (Pool)

Pentair; Riverside (CA); On-site; USD 78,000 - 145,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee stock purchase program

Disability benefits

Life insurance

Critical illness insurance

Parental leave

Caregiver leave

Tuition reimbursement

Paid time off

Job summary

Pentair in Riverside, California, is seeking a Field Product Advisor to support pool professionals with on-site and virtual technical guidance, product training, and field validations.

You will partner with Sales, Warranty, Regional Support and Training Leadership, build relationships with third-party service providers, and ensure installation best practices.

Travel up to 50% is required, with compensation considerations based on experience.

Qualifications

• 5+ years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting.
• Strong interpersonal and communication skills, with the ability to simplify complex technical concepts.
• Demonstrated ability to manage and collaborate with third-party service providers.
• Travel up to 50% depending on region and event activity.
• Preferred: background in pool equipment, HVAC, plumbing, electrical, or similar trades, bachelor’s degree

Responsibilities

• Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, ensuring timely and accurate field guidance.
• Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, supporting national training governance standards.
• Support product launches by assisting with field validation, warranty readiness, and feedback loops to Product and Engineering teams.
• Build and manage relationships with third party service partners, reinforcing product performance and adhering to Pentair standards.
• Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education
• Gather and share actionable insights from the field to improve training content, warranty analysis, and product updates

Skills

Technical support

Product training

Field service

Interpersonal communication

Travel

Education

Bachelor’s degree preferred

Pool equipment/HVAC/plumbing/electrical background

Job description

Pentair in Riverside, California, is seeking a Field Product Advisor to support pool professionals with on-site and virtual technical guidance, product training, and field validations.

You will partner with Sales, Warranty, Regional Support and Training Leadership, build relationships with third-party service providers, and ensure installation best practices.

Travel up to 50% is required, with compensation considerations based on experience.