Portfolio Ops Leader: 5-8 Units, Growth & Profit

Ontario Trillium Foundation; Peabody (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligibility

Job summary

Ontario Trillium Foundation seeks a Multi-Unit Manager to provide leadership across 5–8 restaurants, supporting Restaurant Managers to ensure brand standards, guest service, and profitability. You’ll analyze sales, drive improvement, and lead training across marketing initiatives and new product launches.

The role emphasizes coaching, team development, and delivering a clear strategic vision while maintaining strong operations and financial discipline across the portfolio.

Qualifications

• 2 years' experience in multi-unit or similar roles in retail, restaurant, or hospitality.
• Fluent in spoken and written English.
• Basic computer skills.
• Basic math and financial management.

Responsibilities

• Lead 5–8 restaurants within portfolio to meet Brand standards and guest experience goals.
• Support Restaurant Managers to maximize sales, profitability, and operational excellence.
• Recruit, hire, and develop restaurant managers; oversee performance and progression.
• Coach managers to improve sales, profitability, and guest satisfaction; lead team meetings.
• Deliver training on marketing initiatives, new products, and brand standards.
• Analyze restaurant performance and implement improvement plans across operations.

Skills

Analytical skills

Business acumen

Teamwork

Punctuality

Learning mindset

Guest focus

Team training

Time management

Problem-solving

Motivation

Education

2 years multi-unit/retail/restaurant/hospitality experience

Fluent in English (spoken and written)

Basic computer skills

Basic math & financial management

Job description

Ontario Trillium Foundation seeks a Multi-Unit Manager to provide leadership across 5–8 restaurants, supporting Restaurant Managers to ensure brand standards, guest service, and profitability. You’ll analyze sales, drive improvement, and lead training across marketing initiatives and new product launches.

The role emphasizes coaching, team development, and delivering a clear strategic vision while maintaining strong operations and financial discipline across the portfolio.