District Manager, Multi-Unit Restaurant Leadership

Ontario Trillium Foundation; Glendale (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

Ontario Trillium Foundation is seeking a District Manager to lead restaurant operations across multiple locations, developing future leaders and ensuring Brand standards are met. You will coach managers, optimize guest service, and drive sales and profitability while traveling among sites.

The role emphasizes training, strong communication, and strategic planning to deliver consistent results across a portfolio of restaurants.

Qualifications

• 5+ years of retail experience managing 2 or more stores, P&L, inventory, operations and customer service.
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
• 3+ years of experience in a customer service oriented role.
• Experience in a multi-unit environment with knowledge of retail or restaurant operations and financial reporting.
• College degree preferred

Responsibilities

• Able to perform all duties of restaurant team members and restaurant managers.
• Ensure all restaurants in your portfolio meet Brand operational standards and food safety standards.
• Analyze restaurant sales and drive improvement in operations, execution, sales and profitability.
• Understand your local marketing area and competitor trends.
• Establish sales and service goals with franchise owners and restaurant managers.
• Provide great guest service and resolves issues.
• Lead team meetings.
• Deliver training and coaching to restaurant managers on topics including marketing windows, LTOs and Brand standards.
• Ensure restaurants correctly execute new products and processes in a marketing window.
• Develop business plans for your portfolio and action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team.
• Engages with Dunkin’ Brands Field Operations teams as appropriate.
• Requires travel between restaurants.

Skills

Leadership

Coaching

Training

Communication skills

Guest service

Sales analysis

Travel

Education

College degree preferred

Job description

Ontario Trillium Foundation is seeking a District Manager to lead restaurant operations across multiple locations, developing future leaders and ensuring Brand standards are met. You will coach managers, optimize guest service, and drive sales and profitability while traveling among sites.

The role emphasizes training, strong communication, and strategic planning to deliver consistent results across a portfolio of restaurants.