Portfolio Operations Lead & Analytics

Cushman & Wakefield; Bloomington (IN); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Paid time off

Job summary

Cushman & Wakefield is seeking an Operations Specialist to support the Property Management organization with operational leadership, process administration, and team engagement across portfolio activities.

The role focuses on ensuring efficient processes, accurate reporting, and system access management for platforms like Yardi, MRI, Nexus, ServiceEdge, and Predict AP, while fostering talent development and cross-functional collaboration.

Qualifications

• Bachelor’s degree preferred in Business Administration, Real Estate, Finance, or related field
• 3+ years of experience in property management, operations, or related field
• Experience coordinating with multiple stakeholders in a fast-paced environment
• Proficiency with Microsoft Office, especially Excel
• Experience with property management systems (Yardi, MRI, Nexus, ServiceEdge) preferred

Responsibilities

• Provide coaching, mentorship, and training for Property Administrators
• Coordinate onboarding and structured training for new team members
• Support account transitions and turnover activities
• Monitor accounts receivable and assist in financial reporting
• Identify and resolve recurring billing, reporting, and system issues
• Manage system access and annual licenses for Yardi and MRI
• Coordinate client engagement activities and track outcomes
• Prepare portfolio analytics and reports to support business development

Skills

Communication skills

Financial acumen

Organizational skills

Team mentorship

Problem solving

Time management

Education

Bachelor’s degree in Business/Real Estate/Finance

Tools

Yardi

MRI

Nexus

ServiceEdge

Job description

Cushman & Wakefield is seeking an Operations Specialist to support the Property Management organization with operational leadership, process administration, and team engagement across portfolio activities.

The role focuses on ensuring efficient processes, accurate reporting, and system access management for platforms like Yardi, MRI, Nexus, ServiceEdge, and Predict AP, while fostering talent development and cross-functional collaboration.