Portfolio Community Manager II — HOA Leadership

Associa; Lake Forest (CA); On-site; USD 80,000 - 85,000; Full time

Job summary

Associa is seeking a Community Manager II (On-Site/Portfolio) to supervise the day-to-day operations of a community association. You will interact with homeowners, board members, vendors, and staff to ensure adherence to policies and procedures.

The role requires strong communication, organizational skills, and knowledge of association governance. You will oversee budgets, procurement, and capital expenditures, and you will attend board meetings and community events, reporting to the CSSC and

Qualifications

• Associates degree required; Bachelor's degree preferred.
• 0–3 years of Community Association experience preferred.

Responsibilities

• Supervise the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of Associa staff as contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Skills

MS Office proficiency

Professional communication

Customer service

Time management

Team player

Detail oriented

Education

Associates Degree Required

Bachelor's Degree Preferred

Tools

Microsoft Office

Job description

Associa is seeking a Community Manager II (On-Site/Portfolio) to supervise the day-to-day operations of a community association. You will interact with homeowners, board members, vendors, and staff to ensure adherence to policies and procedures.

The role requires strong communication, organizational skills, and knowledge of association governance. You will oversee budgets, procurement, and capital expenditures, and you will attend board meetings and community events, reporting to the CSSC and