Portfolio Collector II — Fintech Impact & Growth

ClickLease; Draper (UT); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA options

401(k) match

Paid time off

Job summary

Clicklease is seeking a Collector II in Draper, Utah to maintain portfolio health by managing delinquent accounts and negotiating repayment solutions. This role focuses on customer conversations and evaluating financial situations to achieve measurable performance objectives.

You will join the Collections team, balancing customer experience with business outcomes while ensuring compliance with policies and regulatory standards.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer contact experience.
• 1+ year of collections or account resolution experience.
• Experience using CRM or similar systems in a customer-facing environment.

Responsibilities

• Manage a portfolio of delinquent customer accounts.
• Negotiate repayment plans within established guidelines.
• Resolve customer issues and identify root causes of delinquency.
• Maintain accurate documentation of account activity.
• Ensure compliance with company policies and regulatory standards.

Skills

Customer communication

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Clicklease is seeking a Collector II in Draper, Utah to maintain portfolio health by managing delinquent accounts and negotiating repayment solutions. This role focuses on customer conversations and evaluating financial situations to achieve measurable performance objectives.

You will join the Collections team, balancing customer experience with business outcomes while ensuring compliance with policies and regulatory standards.