Community Association Manager

Associa; Virginia Beach (VA); In loco; USD 50.000 - 55.000; Tempo pieno

Descrizione del lavoro

Associa is seeking a Portfolio Community Manager to oversee HOA/condo communities in the Virginia Beach and Chesapeake area. This onsite role supports Boards and staff, manages daily operations, budgets, maintenance, and capital projects from the Virginia Beach corporate office.

You will travel to sites as needed, interact with homeowners and vendors, ensure HOA compliance, and coordinate board meetings. Competitive salary ranges reflect responsibilities and location.

Competenze

• Customer service minded and proactive communication.
• Ability to manage multiple projects, prioritize tasks and manage time effectively.
• Organized with strong attention to detail and follow-up skills.

Mansioni

• Work onsite at the corporate office in Virginia Beach.
• Hours: Mon–Fri 8am–5pm, with occasional nights, weekends, and holidays for emergencies or events.
• Manage phones and emails; respond to inquiries via phone, email, and in person.
• Enter and update data for communities and homeowners in the database.
• Assist homeowners with monthly payments and architectural review forms; follow up with Board decisions.
• Record and track documents and information; manage communications for HOA guidelines and events.
• Issue violation letters and ensure compliance follow-up.
• Source vendors, submit RFPs, and manage capital projects and vendor relationships.
• Prioritize maintenance requests and coordinate onsite vendors and contractors.
• Prepare board packets and agendas; coordinate monthly, quarterly, and annual board meetings.
• Create and manage budgets; review financials (Balance Sheet, Income Statement, expenses, reserves).
• Travel to assigned community sites for site visits and inspections.
• Meet with onsite staff, homeowners, Board members, vendors and contractors.
• Ensure property maintenance and HOA codes are adhered to; implement Board policy.
• Hire, train, and develop staff; handle other projects as assigned.

Conoscenze

Customer service

Team orientation

Communication skills

Multi-project management

Organized

Attention to detail

Self-directed

Follow-up skills

Formazione

High school diploma or GED

Descrizione del lavoro

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Community Group Inc., an Associa company, is hiring a Portfolio Community Manager to oversee a portfolio of assigned HOA and condominium communities in the Virginia Beach and Chesapeake areas.

This is an onsite role based at the corporate office in Virginia Beach, VA.

The Portfolio Community Manager partners with members of the Board of Directors and onsite staff to ensure the community is well cared for. The Portfolio Community Manager manages the daily operations to include administrative, maintenance, capital projects, and budgets.

Daily responsibilities:

• Work onsite at the corporate office in Virginia Beach.
• Work hours: Monday - Friday, 8am-5pm, with occasional nights, weekends, and holidays, depending on emergencies, board meetings, and community events.
• Manage phones and emails.
• Research and respond to inquires by phone, email, and in-person.
• Enter and update data and community and homeowner information in the database.
• Assist homeowners with monthly payments and completing architectural review forms. Follow-up with homeowners on the Board’s decision.
• Record and track documents and information.
• Issues violation letters to homeowners and follow-up to ensure remedied.
• Create and send out mass communication by mail and email notifying homeowners of HOA guidelines, maintenance projects, and community events.
• Source vendors, submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors onsite for repairs.
• Prepare board packets and agendas. Coordinate and schedule monthly, quarterly, and annual board meetings.
• Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies.
• Travel to assigned community sites to conduct site visits and inspections.
• Meet and collaborate with onsite staff, homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Hire, train, and develop staff.
• Other projects as assigned.

Annual salary: $50K - $55K.

Requirements

• High school diploma or GED equivalent and valid driver's license are required.
• Customer service minded, team oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized, attention to detail, and self-directed with strong follow-up skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.