Porter/Service Writer Trainee

Chrysler LLC; Town of Porter (NY); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly pay

Health and dental insurance

401(k) plan

Paid time off

Closed on Sundays

Positive work environment

Job summary

A leading automotive group in New York is seeking a Porter/Service Writer Trainee. The role involves organizing the dealership, managing repair orders, and guiding customers through the maintenance process. Ideal candidates are energetic with strong customer service skills and a professional appearance. The company offers competitive pay, training, and benefits, including health insurance and a 401(k) plan.

Qualifications

• Energetic with good customer service, computer and communication skills.
• A positive attitude, good work ethic and professional appearance.
• An self-starter that’s conscientious, pleasant and dependable.

Responsibilities

• Keep the dealership parking lots organized.
• Write up repair orders and guide customers through the maintenance process.
• Greet customers and answer questions regarding services.

Skills

Customer service skills

Communication skills

Multi-tasking

Job description

Job Intro

Award-Winning Cole Chrysler Dodge Jeep Ramis a great place to have a rewarding career! Our Service Department is seeking a Porter/Service Writer Trainee, with the opportunity to advance to a Service Writer, to join our team. Apply now and drive your career forward with our growing organization.Cole Chrysler Jeep Dodge Ram is the proud recipient of the Customer First Excellence Award for employee engagement, customer treatment, facilities, and more. Cole Automotive Group is family-owned, appreciates our employees and invests in their success!

Job Description

Keep the dealership parking lots organized, answer the phone, write up repair orders, park and move cars, wash cars, run errands, and more.Learn how to guide customers through the auto maintenance and repair processLearn how to advise customers on service options and costs and schedule appointments and more.

• Competitive hourly pay
• Training
• Health and dental insurance
• 401(k) plan
• Paid time off
• Closed on Sundays
• A positive and professional work environment

Responsibilities

• Keep the dealership parking lots organized, answer the phone, write up repair orders, park and move cars, wash cars, run errands, and more.
• Learn how to guide customers through the auto maintenance and repair process
• Learn how to advise customers on service options and costs and schedule appointments
• Greet customers, answer questions and offer additional services including special promotions
• Follow vehicle status from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Review completed work order with customer and ensure their satisfaction
• Maintain high CSI scores

Requirements

• Energetic with good customer service, computer and communication skills
• A positive attitude, good work ethic and professional appearance
• An self-starter that’s conscientious, pleasant and dependable
• Able to multi-task in a fast-paced environment
• Valid driver's license and good driving record