Auto Service Writer: Rewarding Role with Excellent Benefits

Chrysler LLC; Marshall (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Performance-based income

Training

Health insurance

Dental insurance

401(k)

Paid time off

Closed Sundays

Positive work environment

Job summary

Cole Chrysler Dodge Jeep Ram is seeking a Service Writer in Michigan to guide customers through maintenance and repair processes, explain service options and costs, and schedule appointments. You will greet customers, answer questions, and promote additional services and promotions while maintaining strong customer relationships.

The role emphasizes accuracy, strong communication, and a positive, professional demeanor in a fast-paced service department environment.

Qualifications

• Excellent customer service and communication abilities.
• Good computer and scheduling systems skills.
• Professional appearance and positive attitude.
• Ability to multi-task in a fast-paced environment.
• Energetic self-starter with dependable work ethic.

Responsibilities

• Guide customers through the auto maintenance and repair process.
• Advise customers on service options and costs and schedule appointments.
• Greet customers, answer questions and offer additional services including promotions.
• Follow vehicle status from bay entry to completion and keep customers informed.
• Review completed work with customers and ensure satisfaction.

Skills

Customer service

Computer skills

Communication skills

Professional appearance

Energetic self-starter

Job description

Cole Chrysler Dodge Jeep Ram is seeking a Service Writer in Michigan to guide customers through maintenance and repair processes, explain service options and costs, and schedule appointments. You will greet customers, answer questions, and promote additional services and promotions while maintaining strong customer relationships.

The role emphasizes accuracy, strong communication, and a positive, professional demeanor in a fast-paced service department environment.