Automotive Service Advisor Trainee - Training

Chrysler LLC; Marshall (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Training

Health and dental insurance

401(k) plan

Paid time off

Closed on Sundays

Positive and professional work enviro

Job summary

Cole Chrysler Dodge Jeep Ram, a Coleman Automotive Group dealer, is seeking a Service Writer Trainee to join the team with a pathway to advance to a Service Writer. The role focuses on supporting the service department and guiding customers through maintenance and repair options.

The position offers hourly pay ($16-$20 based on experience), training, health and dental insurance, a 401(k) plan, paid time off, Sunday closure, and a positive work environment.

Qualifications

• Energetic with good customer service, computer and communication skills.
• A positive attitude, good work ethic and professional appearance.
• An self-starter that's conscientious, pleasant and dependable.
• Able to multi-task in a fast-paced environment.
• Valid driver's license and good driving record.

Responsibilities

• Keep dealership parking lots organized, answer the phone, write up repair orders, park and move cars, wash cars, run errands, and more.
• Learn how to guide customers through the auto maintenance and repair process.
• Learn how to advise customers on service options and costs and schedule appointments.
• Greet customers, answer questions and offer additional services including special promotions.
• Follow vehicle status from service bay entry through completion of work.
• Keep customers informed of any changes that occur.
• Review completed work order with customer and ensure their satisfaction.

Skills

Customer service

Computer skills

Communication skills

Job description

Cole Chrysler Dodge Jeep Ram, a Coleman Automotive Group dealer, is seeking a Service Writer Trainee to join the team with a pathway to advance to a Service Writer. The role focuses on supporting the service department and guiding customers through maintenance and repair options.

The position offers hourly pay ($16-$20 based on experience), training, health and dental insurance, a 401(k) plan, paid time off, Sunday closure, and a positive work environment.