Porter

Hansel Auto Group; Santa Rosa (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

401-K

Job summary

Hansel BMW Santa Rosa is seeking a reliable Full-Time Service Porter in Santa Rosa, CA, to support daily dealership operations, welcome customers, assist with vehicle movement, and maintain a clean, professional environment.

The Porter will provide essential service to the Service Department and other teams, directing customers and offering beverages while helping ensure smooth operations and safety compliance.

Qualifications

• Excellent customer service skills are essential.
• Criminal background check required.
• Drug screening required.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work effectively as part of a team.

Responsibilities

• Assisting with Vehicle movement.
• Welcome customers upon arrival.
• Direct customers to the correct department.
• Offer coffee and refreshments.
• Answer basic customer questions.
• Safely move vehicles around the dealership.
• Assist staff and customers to ensure smooth daily operations.
• Assist the Service Department as needed.
• Provide exceptional customer service.
• Follow all company safety policies; report accidents immediately to a supervisor.
• Assist with other dealership needs as needed.

Skills

Customer service

Background check

Drug screening

Teamwork

Punctuality

Attention to detail

Job description

Job Details: Job Location: Hansel BMW - Santa Rosa, CA, Position Type: Full Time, Salary Range: $18.31 - $20.00Hourly, Job Category: Service, Hansel BMW is seeking a reliable and customer focused Full-Time Porter to join our team in [CITY]. If you enjoy working in a fast paced environment and delivering outstanding service, we’d love to meet you!

The Porter position is responsible for supporting the daily operations of the dealership by providing exceptional customer service, assisting with vehicle movement, and maintaining a clean, organized, and professional environment. This role welcomes customers, directs them to the appropriate department, and provides general support to the Service Department and other dealership teams as needed. The Porter plays an important role in ensuring efficient operations and a positive experience for both customers and employees.

Pay Scale:

The Service Porter position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $18.31 and $20.00, depending on experience and skills.

Responsibilities & Duties

• Assisting with Vehicle movement
• Welcome customers upon arrival
• Direct customers to the correct department
• Offer coffee and refreshments
• Answer basic customer questions
• Safely move vehicles around the dealership
• Assist staff and customers to ensure smooth daily operations
• Assist the Service Department as needed
• Provide exceptional customer service
• Follow all company safety policies; report accidents immediately to a supervisor
• Assist with other dealership needs as needed.

Qualifications & Skills

• Excellent customer service skills are essential
• Pass a criminal background check
• Pass a drug screening
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work effectively as part of a team.
• Reliable attendance and punctuality.

Physical Requirements:

• Ability to move frequently throughout the dealership
• Ability to enter and exit vehicles
• Ability to work safety at heights and in varying weather and environmental conditions
• Ability to lift up to 25 pounds

Driving Requirements:

• Must possess and maintain a valid driver’s license and an acceptable driving record in accordance with company policy and insurer requirements
• Ability to operate safely vehicles.

The physical requirements described above are representative of those necessary to perform the essential functions of this position. Reasonable accommodations may be provided through the interactive process to individuals with disabilities to enable them to perform the essential functions of the position.

Benefits and Perks

• Medical Insurance
• Dental Insurance
• Vision Plan
• Flexible Spending Plans
• 401-K
• 401-K Employer Contributions
• Employee Discounts on vehicles, service and parts

Company Overview

We are proud to be a family owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service eight of the most precious brands in the industry. We take a long-term view about investing in our people and the community. We have some 500 employees in Sonoma County.

We care about making customers feel great, helping our employees succeed, and improving our community! We provide an environment in which everyone can be at his or her best. This ensures that our customers get the best experience in the business and our community is a better place.

See how Caring Drives Us at:https://www.youtube.com/watch?v=2O5JHo_fEHU