Porter

Hansel Volkswagen; Santa Rosa (CA); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plan

Flexible Spending Plans

401-K Employer Contributions

Employee Discounts on vehicles,service

Job summary

Hansel BMW in Santa Rosa is seeking a reliable, full-time Service Porter to support daily dealership operations and deliver outstanding customer service. You will welcome customers, move vehicles, and guide guests to the correct department while maintaining a clean, professional environment.

The role requires a valid driver’s license, punctuality, and the ability to work in a fast-paced setting. Pay ranges from $18.31 to $20.00 per hour, with benefits and growth opportunities in a family-owned

Qualifications

• Excellent customer service skills are essential.
• Pass a criminal background check.
• Pass a drug screening.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work effectively as part of a team.
• Reliable attendance and punctuality.

Responsibilities

• Assisting with Vehicle movement
• Welcome customers upon arrival
• Direct customers to the correct department
• Offer coffee and refreshments
• Safely move vehicles around the dealership
• Assist staff and customers to ensure smooth daily operations
• Assist the Service Department as needed
• Provide exceptional customer service
• Follow all company safety policies; report accidents immediately to a supervisor
• Assist with other dealership needs as needed.

Skills

Customer service

Background check

Drug screening

Teamwork

Attendance

Attention to detail

Job description

Hansel BMW is seeking a reliable and customer focused Full-Time Porter to join our team in [CITY]. If you enjoy working in a fast paced environment and delivering outstanding service, we’d love to meet you!

The Porter position is responsible for supporting the daily operations of the dealership by providing exceptional customer service, assisting with vehicle movement, and maintaining a clean, organized, and professional environment. This role welcomes customers, directs them to the appropriate department, and provides general support to the Service Department and other dealership teams as needed. The Porter plays an important role in ensuring efficient operations and a positive experience for both customers and employees.

Pay Scale:

The Service Porter position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $18.31 and $20.00, depending on experience and skills.

Responsibilities & Duties

• Assisting with Vehicle movement
• Welcome customers upon arrival
• Direct customers to the correct department
• Offer coffee and refreshments
• Safely move vehicles around the dealership
• Assist staff and customers to ensure smooth daily operations
• Assist the Service Department as needed
• Provide exceptional customer service
• Follow all company safety policies; report accidents immediately to a supervisor
• Assist with other dealership needs as needed.

Qualifications & Skills

• Excellent customer service skills are essential
• Pass a criminal background check
• Pass a drug screening
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work effectively as part of a team.
• Reliable attendance and punctuality.

Physical Requirements:

• Ability to move frequently throughout the dealership
• Ability to enter and exit vehicles
• Ability to work safety at heights and in varying weather and environmental conditions
• Ability to lift up to 25 pounds

Driving Requirements:

• Must possess and maintain a valid driver’s license and an acceptable driving record in accordance with company policy and insurer requirements
• Ability to operate safely vehicles.

The physical requirements described above are representative of those necessary to perform the essential functions of this position. Reasonable accommodations may be provided through the interactive process to individuals with disabilities to enable them to perform the essential functions of the position.

Benefits and Perks

• Medical Insurance
• Vision Plan
• Flexible Spending Plans
• 401-K Employer Contributions
• Employee Discounts on vehicles, service and parts

Company Overview

We are proud to be a family owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service eight of the most precious brands in the industry. We take a long-term view about investing in our people and the community. We have some 500 employees in Sonoma County.

We care about making customers feel great, helping our employees succeed, and improving our community! We provide an environment in which everyone can be at his or her best. This ensures that our customers get the best experience in the business and our community is a better place.