Dynamic Service Porter – Customer-Focused Support

Hansel Volkswagen; Santa Rosa (CA); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plan

Flexible Spending Plans

401-K Employer Contributions

Employee Discounts on vehicles,service

Job summary

Hansel BMW in Santa Rosa is seeking a reliable, full-time Service Porter to support daily dealership operations and deliver outstanding customer service. You will welcome customers, move vehicles, and guide guests to the correct department while maintaining a clean, professional environment.

The role requires a valid driver’s license, punctuality, and the ability to work in a fast-paced setting. Pay ranges from $18.31 to $20.00 per hour, with benefits and growth opportunities in a family-owned

Qualifications

• Excellent customer service skills are essential.
• Pass a criminal background check.
• Pass a drug screening.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work effectively as part of a team.
• Reliable attendance and punctuality.

Responsibilities

• Assisting with Vehicle movement
• Welcome customers upon arrival
• Direct customers to the correct department
• Offer coffee and refreshments
• Safely move vehicles around the dealership
• Assist staff and customers to ensure smooth daily operations
• Assist the Service Department as needed
• Provide exceptional customer service
• Follow all company safety policies; report accidents immediately to a supervisor
• Assist with other dealership needs as needed.

Skills

Customer service

Background check

Drug screening

Teamwork

Attendance

Attention to detail

Job description

Hansel BMW in Santa Rosa is seeking a reliable, full-time Service Porter to support daily dealership operations and deliver outstanding customer service. You will welcome customers, move vehicles, and guide guests to the correct department while maintaining a clean, professional environment.

The role requires a valid driver’s license, punctuality, and the ability to work in a fast-paced setting. Pay ranges from $18.31 to $20.00 per hour, with benefits and growth opportunities in a family-owned