Port Operations Coordinator

CMA CGM; Norfolk (VA); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance

Retirement plans

Tuition reimbursement

Paid time off

Job summary

CMA CGM in Norfolk, USA is seeking an Operations professional for Cargo Flow - Ship Operations. This role coordinates CMA CGM operated vessels and VSA partner vessels across USEC, US Gulf and West Coast services.

You will monitor vessel allocations, track export shipments, issue lift projections and coordinate with Customer Service, terminal operators and planners to ensure timely lift, accurate documentation and safe, efficient operations.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• 1–3 years general experience.

Responsibilities

• Monitor CMA and partner vessel allocations for regional services and issue lift projections.
• Interface with Customer Service and Central Intermodal to track export shipments and issue load orders.
• Coordinate with National Cargo Bureau inspectors and stevedores for surveys of export cargoes.
• Monitor terminal equipment levels and coordinate with terminal operators and M&R contractors for equipment availability.
• Resolve terminal/gate receipt/deliver issues for draymen and internal support groups.

Skills

Container shipping concepts

Vessel scheduling

NAVIS/Express/SPARCS

Excel/Office

Communication

Education

High School Diploma or GED

Bachelor’s Degree

Tools

NAVIS

Express

SPARCS Termview

Job description

Norfolk - 1 Way, USA

CMA CGM

Operations - Cargo Flow - Ship Operations

Permanent contract

Full Time

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

Coordination and oversight of USEC, US Gulf or West Coast Marine Operations for CMA CGM operated vessels and VSA partner vessels. Responsibility will be for specific designated services.

Functions & Duties

• Monitor CMA and partner vessel allocations for regional vessel services through the review of export bookings and projected empty liftings to ensure maximum slot utilization and maintain appropriate partner vessel allocations. Issue timely and accurate lift projections, PML / MAC3, stowage requirements to tonnage centers and vessel planners.
• Interface with Customer Service and Central Intermodal to track-trace export shipments within the vessel closing process to ensure maximum export lift. Issue late gate authorizations disseminate the related information to terminal operators and stevedores. Produce and issue Load Orders to terminal operators and stevedores.
• Collect/assemble Hazardous Declarations reconcile them with the Dangerous Cargo Manifest for export shipments and distribute to terminal operators and stevedores/. Distribute Temperature Controlled CargoManifest and Out of Gauge Manifest to terminal operators and stevedores.
• Compile and distribute vessel operations related reports (TOR, Arrival Sail Message, Discharge/Load Confirmation Messages) and advise all concerned parties of arrival and departure information in a timely and accurate manner.
• Coordinates with National Cargo Bureau inspectors and stevedores required marine surveys for all export flatrack, out of gauge and break bulk export cargoes to ensure that cargo is safe for ocean transport. Coordinates the correction of all cargo deficiencies with Specialized Bookings prior to cargo being released to the vessel for loading.
• Monitor on terminal equipment levels and keep correspondent operating groups advised of equipment status. Coordinate with terminal operators and M&R contractors to ensure sufficient equipment availability to meet export booking requirements. Interface with motor carriers for special equipment dispatch/release
• Resolve terminal/gate receipt/deliver issues for draymen and internal customer support groups. (CQA)

Knowledge, Skills, Abilities

• Solid understanding of concepts governing containerized shipping, such as vessel match back/balance, vessel load factor, cargo allocation, equipment control, terminal gate turn times.
• Solid knowledge of local terminal and stevedore operating procedures and practices.
• Proficiency in computer skills to include all Microsoft applications [Excel, Word, Outlook etc]
• Solid understanding of and proficiency in local terminal operating systems {NAVIS, Express, SPARCS Termview}
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to work both independently and in team environment.

Qualifications

Education

Required/Preferred Education Level

Required High School Diploma or GED

Preferred Bachelor’s Degree

Work Experience

Experience Years of Experience

General Experience 1-3 years

License

Required/Preferred License or Certification

Preferred Hazardous Material Certification

At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 - $65,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location.

In addition to base salary, this position may be eligible for:

• Performance-based bonuses
• Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off
• Professional development opportunities

We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It’s a journey on which you rise.

See how you can rise