Domestic Equipment Coordinator

CMA CGM; Norfolk (VA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Performance-based bonuses

Comprehensive benefits includinghealth

Tuition repayment

Paid time off

Job summary

CMA CGM is seeking a Domestic Equipment Coordinator in Norfolk, VA to assist with identifying and tracking units within the domestic program and ensure timely return to port locations. You will help update reporting matrices and handle customer inquiries, invoices, and per diem issues.

Join CMA CGM Group, a global leader in shipping and logistics, and support the Equipment team with back-office duties, cross-functional collaboration, and daily information flow.

Qualifications

• Attention to detail with problem solving abilities.
• Proven ability to work in a team environment.
• Cost minded and willingness to take on challenges.
• Strong analytical skills.
• General skillset in Excel, (i.e. data manipulation, formulas, lookups, filters, pivot tables & graphing functions)

Responsibilities

• Assist with identification and tracking of units moving in the domestic program to ensure they are returned to the set port locations in a timely manner.
• Assist with timely response of emails and street turn requests for domestic customers in the domestic box. Provide clear and accurate information to our customers when they contact us via phone que to ensure excellent customer support and to minimize errors.
• Assist with updating multiple reporting matrix to provide understanding and feedback for the units moving throughout the network.
• Assist with the processing of domestic customers’ invoices and assist with the tracking of units for per diem issues/ billing.
• Maintain close communication with Equipment team to aid in supplying potential surplus to our customer base
• Provide support to other reporting functions as needed to assist with the daily upkeep of information flow.
• Assist other team members when needed to ensure coverage and daily updates to back office functions are provided.
• MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

Skills

Attention to detail

Team player

Analytical skills

Cost consciousness

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Excel

Job description

Norfolk Va_USA

CMA CGM

Permanent contract

Full Time

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

The Domestic Equipment Coordinator will assist with identification and tracking of units moving in the domestic program to ensure they are returned to the set port locations in a timely manner. The Domestic Equipment Coordinator will assist with updating multiple reporting matrix to provide understanding and feedback for the units moving throughout the network. This position will also assist with answering email and calls in the group box and call que, as well as assist with processing customer invoices and tracing of units for per diem issues/ billing.

Functions & Duties

• Assist with identification and tracking of units moving in the domestic program to ensure they are returned to the set port locations in a timely manner.
• Assist with timely response of emails and street turn requests for domestic customers in the domestic box. Provide clear and accurate information to our customers when they contact us via phone que to ensure excellent customer support and to minimize errors.
• Assist with updating multiple reporting matrix to provide understanding and feedback for the units moving throughout the network.
• Assist with the processing of domestic customers’ invoices and assist with the tracking of units for per diem issues/ billing.
• Maintain close communication with Equipment team to aid in supplying potential surplus to our customer base
• Provide support to other reporting functions as needed to assist with the daily upkeep of information flow.
• Assist other team members when needed to ensure coverage and daily updates to back office functions are provided.
• MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

Knowledge, Skills, Abilities

• Attention to detail with problem solving abilities
• Proven ability to work in a team environment.
• Cost minded and willingness to take on challenges
• Strong analytical skills
• General skillset in Excel, (i.e. data manipulation, formulas, lookups, filters, pivot tables & graphing functions)
• Proficient organizational and multitasking abilities

Qualifications

Education

Required/Preferred Education Level

Required High School Diploma or GED

Preferred Bachelor’s Degree

Work Experience

Experience Years of Experience

General Experience 1-3 years (1-2 years of general work experience required)

Industry Experience No Experience Required (Knowledge of Fleet and Rail operations preferred)

At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location.

In addition to base salary, this position may be eligible for:
Performance-based bonuses. Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off. Professional development opportunities.

We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at [e-mail]

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It’s a journey on which you rise.

See how you can rise