Chief of Staff

CMA CGM; Norfolk (VA); Sur place; USD 127 000 - 162 000; Plein temps

Résumé du poste

CMA CGM is seeking a Chief of Staff in Norfolk, VA to closely partner with the functional head and senior leadership to implement strategic goals across North America. You will drive operational efficiency, measure outcomes, and coordinate programs with executive teams, including projects related to performance, talent, and communications.

The role requires a Bachelor’s and preferably a Master’s degree, with 10–15 years of general experience and 5–10 years in the industry.

Qualifications

• Bachelor’s degree is required.
• Master’s degree is preferred.
• 10–15 years of general experience and 5–10 years of industry experience at CMA CGM or similar roles.

Responsabilités

• Support the executive leader in prioritizing agendas and long-term goals.
• Align objectives between local and parent management teams.
• Oversee daily operations with senior leadership and department heads.
• Develop relationships with external stakeholders including partners, government officials, and customers.
• Review and adjust KPI metrics with executives and prepare corporate presentations.
• Lead special projects on performance, talent, HR, communications, and risks.
• Demonstrate leadership in performance, problem solving, and teamwork.

Connaissances

Leadership

Time Management

Communication

Customer Experience

Relationship Building

Problem Solving

Autonomy

Formation

Bachelor's Degree

Master's Degree

Outils

Microsoft Office

Description du poste

Norfolk Va_USA

CMA CGM

General Management

Permanent contract

Full Time

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

The Chief of Staff will work closely with the functional head and senior leadership team to ensure that the strategic vision and corporate goals set are successfully implemented and achieved. The Chief of Staff will act as the primary support and advisor to the senior leader and will ensure that the operational efficiency, performance, and programs of the North America's organization are successfully aligned with the strategic direction set by the Executive team. The Chief of Staff, working closely with the senior leadership, will support all activities that will allow the management team to successfully identify business needs, develop tactical action plans, measure, and track results in line with the corporate strategy. On occasion, the role will be assigned to support and/or run special projects related to, but not limited to, performance management, talent, organization development& HR, Communication & PR, risks & process control, data analytics, market studies and any other strategic related projects that are in the top management agenda.

This role exercises significant discretion and independent judgment in performing the duties of the position.

Functions & Duties

• Support the executive leader in prioritizing their agendas, short, medium, and long-term goals and by proposing ways to improve their time management.
• Develop close relationships with the local and parent management teams to successfully align objective and outcomes on strategic subjects.
• Oversee daily operations through collaboration with the senior leadership team and department leaders.
• Create and strengthen relationships with external key stakeholders including partners, government officials and organizations, media, customers, industry's experts, and agencies.
• Review and adjust key performance KPIs with the Executive staff.
• Develop corporate presentations and market studies working closely with relevant stakeholders across different departments.
• Ensure that all key strategic projects that the Executive needs to track are correctly collected, tracked, and achieved by the various leadership teams.
• Run special projects upon request, working closely with senior leaders and BPM team around, but not limited to, performance management, talent, organization development & HR, Communication & PR, risks & process control, data analytics, market studies and any other strategic related projects.
• Demonstrates daily effective & engaged leadership regarding Performance and Results, Problem Solving & creative thinking, & People, Communication & Projects.
• Miscellaneous related duties or projects as assigned.

Knowledge, Skills, Abilities

• Working Knowledge of CMA CGM organizational structure and services/network
• Exceptional skills in Microsoft Office applications (Excel, PowerPoint, Word, etc).
• Exceptional presentation, written communication, and interpersonal skills
• Ability to manage multiple issues simultaneously and meet deadlines.
• Demonstrated passion for Customer Experience acting as an advocate for customers.
• Solid relationship builder
• Demonstrate the ability to present proactive resolutions and maintain high performance results
• Must be capable of working autonomously and within a team environment
• Ability to conduct root cause analysis research

Qualifications

Education

Required/Preferred Education Level

Required Bachelor’s Degree

Preferred Master’s Degree

Work Experience

Experience Years of Experience

General Experience 10-15 years

Industry Experience 5-10 years

At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $127,000 – $162,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location.

In addition to base salary, this position may be eligible for:
Performance-based bonuses. Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off.

We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply.

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at [e-mail]

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It’s a journey on which you rise.

See how you can rise