Port Drayage Dispatcher: Driver Scheduling & Load Planning

NFI; South Carolina; On-site; USD 42,000 - 64,000; Full time

Job summary

NFI is seeking a Drayage Dispatcher in the United States (SC region) to plan and coordinate driver/owner-operator movements for container drayage between port locations and customer facilities. You will dispatch, schedule, and communicate with drivers and sub-haulers, while maintaining KPI reporting and issue resolution.

Ideal candidates have port drayage experience, bilingual English/Spanish, and proficiency in MS Office and Trinium TMS.

Qualifications

• 1 year port drayage experience with ocean container drayage customers at ports.
• High school diploma or GED required.
• Minimum 1 year in drayage/intermodal business.
• Strong customer-service principles and practices.

Responsibilities

• Plan load utilization and dispatch in-house owner-operator fleet and sub-haulers.
• Maintain positive relations with dispatchers and drivers.
• Communicate service issues to facility departments.
• Provide daily and weekly KPI data reports.
• Manage operations inputs for driver settlement processes.

Skills

Port drayage

Intermodal ops

Customer service

MS Office

Outlook

Bilingual English/Spanish

Education

High School Diploma

Tools

Trinium TMS

MS Word

MS Excel

MS PowerPoint

Job description

NFI is seeking a Drayage Dispatcher in the United States (SC region) to plan and coordinate driver/owner-operator movements for container drayage between port locations and customer facilities. You will dispatch, schedule, and communicate with drivers and sub-haulers, while maintaining KPI reporting and issue resolution.

Ideal candidates have port drayage experience, bilingual English/Spanish, and proficiency in MS Office and Trinium TMS.