Pool Server

Loews Hotels & Co; Miami Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, Holidays

Paid Bereavement

Paid Pet Bereavement

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Complimentary meals in Team Member Caf

Team Member Hotel Rates

Discounts and more

Job summary

Loews Miami Beach Hotel is hiring a Pool Server to deliver attentive food and beverage service at the resort's pool areas in South Beach. You will greet guests, take orders, coordinate with bar and kitchen, and ensure a seamless, friendly poolside dining experience.

Prior food and beverage experience and strong guest service skills are required; outdoor work and ability to lift up to 40-50 pounds are expected. This role supports a high-volume, outdoor hospitality setting.

Qualifications

• Prior food and beverage experience in a restaurant, lounge, or resort setting.
• Strong communication and guest-service skills.
• Ability to work outdoors in varying weather conditions.
• Ability to lift up to 40-50 pounds and carry trays through the pool deck.

Responsibilities

• Greet pool guests warmly and provide menus, towels, or basic assistance as needed.
• Take accurate food and beverage orders and communicate them promptly to the bar or kitchen.
• Deliver food, beverages, and amenities in a timely and polished manner.
• Monitor assigned sections, anticipating guest needs and ensuring continuous service.
• Maintain knowledge of pool menus, specials, and seasonal offerings.
• Assist guests with recommendations, dietary needs, or special requests.
• Process payments accurately for checks, room charges, and card transactions.
• Maintain cleanliness of service areas, reset seating areas for the next guests.
• Follow all safety, sanitation, and poolside food-handling guidelines.
• Support pool service attendants and bar teams to ensure coordinated service.
• Assist with opening, closing, and restocking duties.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.

Skills

Service oriented

Communication skills

Guest engagement

Organization

Multitasking

Team player

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

You'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Complimentary meals in Team Member Café while working
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

What We're Looking For

The Pool Server enhances the guest experience by providing friendly, attentive food and beverage service throughout the pool area. This role creates a relaxing atmosphere by anticipating guest needs, offering menu recommendations, and ensuring a seamless, welcoming poolside dining experience.

Who You Are

• Service-oriented professional with strong communication skills
• Friendly, approachable, and confident engaging guests in a relaxed outdoor setting
• Organized and efficient, able to multitask in a high-volume environment
• Adaptable and calm when balancing multiple tables and guest requests
• Team-oriented with a positive, supportive approach
• Veterans and military spouses are encouraged to apply

What You Will Do

• Greet pool guests warmly and provide menus, towels, or basic assistance as needed
• Take accurate food and beverage orders and communicate them promptly to the bar or kitchen
• Deliver food, beverages, and amenities in a timely and polished manner
• Monitor assigned sections, anticipating guest needs and ensuring continuous service
• Maintain a thorough knowledge of pool menus, specials, and seasonal offerings
• Assist guests with recommendations, dietary needs, or special requests
• Process payments accurately for checks, room charges, and card transactionsMaintain cleanliness of service areas, including tables, cabanas, lounge chairs, and walkways
• Clear used items promptly and reset seating areas for the next guests
• Follow all safety, sanitation, and poolside food-handling guidelines
• Support pool service attendants and bar teams to ensure coordinated service
• Assist with opening, closing, and restocking duties
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include

Required:

• Prior food and beverage experience in a restaurant, lounge, or resort setting
• Strong communication and guest-service skills
• Ability to work outdoors in varying weather conditions
• Ability to lift up to 40-50 pounds and carry trays through the pool deck

Preferred:

• Experience in poolside, resort, or outdoor dining service
• Knowledge of POS systems
• High School Diploma or equivalent