Pool Attendant

Loews Hotels, LLC.; Miami Beach (FL); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Paid Bereavement, Paid Pet Bereavement

Training & Development opportunities

Career growth

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Job summary

Loews Miami Beach Hotel in South Beach is seeking a Pool Attendant to greet guests, maintain a pristine pool area, and ensure memorable service. You will assist guests with towels, seating, and information on pool amenities.

The role emphasizes safety, teamwork, and delivering outstanding guest experiences; training is provided, with opportunities to grow within a luxury beach resort.

Qualifications

• Excellent guest service skills.
• Excellent oral communication skills.
• Able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Greets guests arriving at the pool.
• Provides towels to guests, escorts them to chairs, and sets up towels on chairs.
• Provides information about pool food and beverage service and offers menus.
• Promptly communicates food and beverage service requests to pool Food and Beverage Servers.
• Loans recreational items and equipment.
• Sets up, refreshes, and tears down cabanas.
• Cleans, maintains, and positions pool furniture.
• Picks up trash and dirty towels and repositions chairs throughout shift.
• Applies excellent guest relations skills when interacting with guests.
• Turns in lost and found items throughout shift according to hotel procedures.

Skills

Excellent guest service skills

Excellent oral communication skills

Flexible schedule including weekends/H

Job description

Overview

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and Belonging

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

Job Specific

• Adheres to all pool safety standards, including safety procedures for adverse weather conditions
• Knows the location and contents of First Aid Kit
• Greets guests arriving at the pool
• Provides towels to guests, escorts them to chairs, and sets up towels on chairs
• Provides information about pool food and beverage service and offers menus
• Promptly communicates food and beverage service requests to pool Food and Beverage Servers
• Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards
• Knowledgeable and able to communicate all hotel Recreation offerings
• Loans recreational items and equipment
• Sets up, refreshes, and tears down cabanas
• Assists in set-up and tear down for poolside functions
• Cleans, maintains, and positions pool furniture
• Picks up trash and dirty towels and repositions chairs throughout shift
• Applies excellent guest relations skills when interacting with guests
• Performs all duties in a timely and professional manner
• Turns in lost and found items throughout shift according to hotel procedures
• Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels
• Attends all department meetings as scheduled
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Excellent guest service skills
• Excellent oral communication skills
• Able to work a flexible schedule, including weekends and holidays