Poolside Service Specialist

Loews Hotels & Co; Miami Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, Holidays

Paid Bereavement

Paid Pet Bereavement

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Complimentary meals in Team Member Caf

Team Member Hotel Rates

Discounts and more

Job summary

Loews Miami Beach Hotel is hiring a Pool Server to deliver attentive food and beverage service at the resort's pool areas in South Beach. You will greet guests, take orders, coordinate with bar and kitchen, and ensure a seamless, friendly poolside dining experience.

Prior food and beverage experience and strong guest service skills are required; outdoor work and ability to lift up to 40-50 pounds are expected. This role supports a high-volume, outdoor hospitality setting.

Qualifications

• Prior food and beverage experience in a restaurant, lounge, or resort setting.
• Strong communication and guest-service skills.
• Ability to work outdoors in varying weather conditions.
• Ability to lift up to 40-50 pounds and carry trays through the pool deck.

Responsibilities

• Greet pool guests warmly and provide menus, towels, or basic assistance as needed.
• Take accurate food and beverage orders and communicate them promptly to the bar or kitchen.
• Deliver food, beverages, and amenities in a timely and polished manner.
• Monitor assigned sections, anticipating guest needs and ensuring continuous service.
• Maintain knowledge of pool menus, specials, and seasonal offerings.
• Assist guests with recommendations, dietary needs, or special requests.
• Process payments accurately for checks, room charges, and card transactions.
• Maintain cleanliness of service areas, reset seating areas for the next guests.
• Follow all safety, sanitation, and poolside food-handling guidelines.
• Support pool service attendants and bar teams to ensure coordinated service.
• Assist with opening, closing, and restocking duties.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.

Skills

Service oriented

Communication skills

Guest engagement

Organization

Multitasking

Team player

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Miami Beach Hotel is hiring a Pool Server to deliver attentive food and beverage service at the resort's pool areas in South Beach. You will greet guests, take orders, coordinate with bar and kitchen, and ensure a seamless, friendly poolside dining experience.

Prior food and beverage experience and strong guest service skills are required; outdoor work and ability to lift up to 40-50 pounds are expected. This role supports a high-volume, outdoor hospitality setting.