Pool Operations Manager

ZipRecruiter; Buffalo (NY); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Pool Operations Manager to oversee pool operations and ensure the success of swim instruction. In this impactful role, you will lead a team of instructors, maintain high standards of safety and quality, and foster a positive environment for both staff and students. This position offers opportunities for advancement as the organization grows, making it a perfect fit for someone passionate about mentorship and community engagement. Join a team that values your contributions and helps you make a difference in the lives of children while developing your professional skills.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• 2+ years as a swim instructor required.
• Must have excellent communication and organizational skills.

Responsibilities

• Oversee pool operations and manage staff effectively.
• Conduct evaluations and provide feedback to instructors.
• Interact with parents about student progress.

Skills

Swim Instruction

Interpersonal Communication

Organizational Skills

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Job Description

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today!

Role: Pool Operations Manager

Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices.
*Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Primary Responsibilities:

1. Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
2. Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.
3. Proficient in Pump Room and comfortable working with all pool equipment.
4. Interacts with parents/guardians to discuss student progress.
5. Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.
6. Provides weekly reports to management.
7. Conducts all the aquatic-based new hire training.
8. Assists Management and Deck Supervisor staff in conducting workshops and in-service training.
9. Establishes a relationship with all new employees.
10. Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations.
11. Fulfills other duties or responsibilities as assigned by the Employer.

Job Qualifications and Skills:

• Two or more years as a swim instructor.
• Excellent interpersonal communication and organizational skills.

Certifications:

• Willing to obtain and maintain a current Lifeguard, CPR/AED, and First Aid certification within 90 days of hire - We provide these certification classes in our facility.