Pool ,Food Runner

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 19,286 - 24,796; Full time

Job summary

1 Hotels in Austin is seeking a Pool Food Runner to support poolside service with attentive, guest-centred hospitality. You will work with servers to ensure timely, accurate delivery of food and maintain clean, stocked service areas around the pool.

The role requires strong English communication, physical fitness to lift up to 50 lbs, and flexibility to work varied shifts, including holidays, in an outdoor setting.

Qualifications

• Restaurant, pool, beach club or hospitality experience preferred.
• Organized and proficient at multitasking in a fast-paced environment.
• Strong communication and customer service skills.
• Able to work outdoors in varying weather conditions.
• Able to lift and carry at least 50 lbs; stand/walk for extended periods.
• Proficient in verbal and written English communication.
• Food Handler Certification (can be obtained during employment).

Responsibilities

• Maintain knowledge of poolside food and beverage offerings.
• Follow standards of food quality, sanitation, and handling procedures.
• Deliver orders accurately and efficiently to guests.
• Assist servers with presentations and guest interactions.
• Keep poolside stations clean, stocked, and organized.
• Adhere to safety rules around pool decks and outdoor areas.
• Support pool & beach operations as assigned by management.

Skills

Food running experience

Multitasking

Team player

Communication

Outdoor work

English proficiency

Lifting capacity 50 lbs

Job description

Position Overview

Grow with us… Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. This job description summarizes the responsibilities, qualifications, and expectations for the Pool Food Runner at 1 Hotels.

Responsibilities

• Maintain a working knowledge of all poolside food and beverage menu offerings.
• Follow high standards of food quality, sanitation, storage, and handling procedures.
• Ensure all food orders are delivered accurately, efficiently, and according to established service standards.
• Follow server tickets and food orders to ensure the correct items are delivered to the correct guest.
• Assist servers with food presentations and guest interactions when appropriate.
• Maintain proper service pace while delivering food from the kitchen or service station to poolside guests.
• Verify food quality, presentation, and order accuracy before delivery.
• Keep all service stations, poolside service areas, and storage areas clean, organized, and fully stocked.
• Assist servers, bussers, and fellow team members with clearing tables, lounge chairs, cabanas, and resetting guest areas when needed.
• Provide engaged, friendly, and attentive service to all guests through eye contact, respectful conversation, and a positive attitude.
• Anticipate guest needs and respond promptly to requests.
• Practice the highest regard for safety, particularly around pool decks, wet surfaces, and outdoor environments.
• Follow and adhere to all standards set forth by federal, state, and local regulations.
• Safely transport food, beverages, trays, and service equipment throughout the pool area.
• Report maintenance concerns, safety hazards, accidents, or injuries immediately to management.
• Participate in daily shift meetings and pre-shift briefings.
• Adhere to strict uniform, grooming, and appearance standards.
• Support all Pool & Beach operations as assigned by management.
• Guarantee neat, timely, and quality service at all times.
• Follow all company safety, security, and operational procedures.
• Ensure compliance with hotel policies, procedures, and service standards.
• Maintain confidentiality of proprietary information.
• Embody the 1 Hotels Vision, Mission, and Compass; deliver on Our Promise, provide Good‑Natured Service, and uphold our Brand Pillars.
• Perform all other duties as assigned by management.

Qualifications & Skills

• Prior food running, restaurant, pool, beach club, or hospitality experience preferred.
• Organized and proficient at multitasking in a fast‑paced environment.
• Reliable team player willing to learn and adapt to new situations.
• Strong communication and customer service skills.
• Ability to work outdoors in varying weather conditions.
• Ability to carry food trays, beverage trays, and service equipment safely and efficiently.
• Able to lift and carry at least 50 lbs.
• Able to stand and walk for extended periods of time.
• Proficient in verbal and written English communication.
• Food Handler Certification (can be obtained during employment).

Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job‑related duties assigned by their supervisor.

Equal Opportunity Employment

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.