Pool Busser

Starwood Hotels; Austin (TX); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible shifts

Job summary

Starwood Hotels in Austin, TX is seeking a Pool Busser to support the pool and outdoor dining areas, assisting servers and ensuring a seamless guest experience.

The role emphasizes cleanliness, efficient service, and adherence to safety standards within a luxury pool setting, with opportunities for growth and flexible scheduling.

Qualifications

• Experience preferred as a busser or food runner in luxury hospitality, resort, or pool settings.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Dependable team player with a positive attitude and willingness to learn.
• Ability to lift and carry up to 50 pounds.
• Proficient verbal and written English communication skills.
• Ability to stand, walk, bend, and move throughout the shift for extended periods.
• Food Handler Certification preferred or ability to obtain during employment.
• Flexible availability, including weekends, holidays, and varying shifts.

Responsibilities

• Prepare poolside tables and lounge dining areas before service, ensure settings are correctly arranged.
• Set and maintain table settings for breakfast, lunch, and dinner service including condiments and utensils.
• Stock and replenish service stations with silverware, glassware, plates, napkins, and supplies.
• Maintain assigned service areas and ensure timely water service.
• Clear tables between courses and after guest departures, remove dishes and linens.
• Clean, sanitize, and reset tables, chairs, and poolside areas per standards.
• Polish and store silverware, glassware, and equipment properly.
• Complete opening, side work, and closing duties as assigned.
• Keep service stations, storage, and server areas organized, stocked, and clean.
• Remove dirty linens and dispose of trash; maintain guest-facing and back-of-house cleanliness.
• Assist with setup and breakdown for events, cabanas, and poolside functions.
• Prioritize safety in all work areas and when handling equipment and cleaning materials.
• Follow company policies, health and safety regulations, and food handling standards.
• Participate in daily pre-shift meetings and team briefings.
• Maintain uniform, grooming, and appearance standards.
• Perform additional duties as assigned by management.

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock—it's about changing the world, little by little. We're the world's first mission-driven hotel company, and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can.

Main Duties

As a Pool Busser, you play a vital role in supporting the service team and creating a seamless guest experience throughout our pool and outdoor dining areas. You will assist servers by maintaining cleanliness, resetting tables, stocking service stations, and ensuring guests enjoy a comfortable and welcoming environment.

General Duties

• Prepare all poolside tables and lounge dining areas before service, ensuring place settings are properly arranged and presentation standards are met.
• Set and maintain appropriate table settings for breakfast, lunch, and dinner service, including condiments and utensils items.
• Stock and replenish all service stations throughout the shift, including silverware, glassware, plates, napkins, and service supplies.
• Maintain assigned service areas, ensuring guests receive water service promptly and assisting team members as needed.
• Clear tables efficiently between courses and upon guest departure, removing dishes, glassware, and linens.
• Clean, sanitize, and reset tables, chairs, and poolside dining areas according to company standards.
• Polish and properly store silverware, glassware, and service equipment.
• Complete all assigned opening, side work, and closing duties.
• Ensure pool service stations, storage areas, and server stations remain organized, stocked, and clean throughout the shift.
• Remove dirty linens, dispose of trash appropriately, and maintain cleanliness in all guest-facing and back-of-house areas.
• Assist with the setup and breakdown of special events, cabanas, and poolside functions as needed.
• Practice the highest regard for safety in all work areas and when handling equipment and cleaning materials.
• Follow all company policies, health and safety regulations, and food handling standards.
• Participate in daily pre-shift meetings and team briefings.
• Maintain strict uniform, grooming, and appearance standards.
• Perform additional duties as assigned by management.

Qualifications & Skills

• Previous busser or food runner experience preferred, ideally in a luxury hospitality, resort, or pool environment.
• Strong organizational skills and ability to multitask in a fast-paced setting.
• Dependable team player with a positive attitude and willingness to learn.
• Ability to lift and carry up to 50 pounds.
• Proficient verbal and written English communication skills.
• Ability to stand, walk, bend, and move throughout the shift for extended periods.
• Food Handler Certification preferred (or ability to obtain during employment).
• Flexible availability, including weekends, holidays, and varying shifts based on operational needs.

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.