Pool/ Beach Attendant - Condado Vanderbilt Hotel

The Condado Collection; San Juan (PR); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Job summary

The Condado Collection is seeking a Pool & Beach Attendant to greet guests, assist with service and maintain pool, beach, and gym areas at our San Juan properties. You will ensure safety, uphold health standards, and provide warm bilingual service to our diverse guests.

Join a team that values hospitality, teamwork, and a people-first culture, delivering memorable experiences while supporting daily operations and events in a luxury resort setting.

Qualifications

• Hospitality oriented and guest-focused approach.
• Able to lift and move chairs and towels as part of daily duties.
• Ability to work quickly and efficiently, especially under pressure.
• Comfortable working flexible shifts, including weekends/holidays.
• Fluency in both Spanish and English is required.

Responsibilities

• Greet and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation upon guest arrival.
• Serve guests at pool and beach areas with high-level service in a courteous and professional manner.
• Monitor and maintain cleanliness and sanitation of gym, pool, and beach equipment; protect assets and ensure safety.
• Ensure cleanliness of pool, beach and gym public areas and equipment.
• Comply with health, safety, sanitation and alcohol awareness standards
• Be knowledgeable about daily hotel operations and events; stay updated on procedures
• Follow company policies and report accidents or unsafe conditions to management
• Develop positive working relationships and support the team to reach goals
• Maintain professional appearance and uniforms
• Perform other duties as assigned by supervisors

Skills

Hospitality oriented

Physical ability

Stress management

Efficiency under pressure

Flexibility

Bilingual Spanish/English

Job description

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Lets create a collection of memories together!

Key Responsibilities

• Greet and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation upon guest arrival.
• Serving guests at all pool & beach areas providing the highest level of service possible in an efficient, courteous, and professional manner.
• Monitor and control the maintenance/sanitation of the Gym, Pool & Beach equipment to protect the assets, comply with regulations and ensure a safe work environment.
• Responsible for the cleanliness of all Pool, Beach and gym public areas; chaise lounges, umbrellas, towel stands, water stations.
• Ensures compliance with health, safety, sanitation and alcohol awareness standards
• Wil be responsible for all aspects of the beach (chair, towels, cleanliness, etc...)
• Will be responsible for the daily set up for all beach chairs and cabanas.
• Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
• Develop and maintain positive working relationships with others, support the team to reach common goals.
• Ensure uniform and personal appearance are clean and professional.
• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Hospitality oriented
• Must be physically able to lift, push, pull, carry chairs and bulk towels which may weigh as much as 80 pounds.
• Able to handle difficult situations effectively.
• Able to work quickly and efficiently, especially under pressure.
• Flexibility to work various shifts, including weekends and holidays.
• Fully Bilingual (Spanish and English)

Benefits

• 401(k)
• 401(k) Matching

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.