Pool/ Beach Attendant - La Concha Resort

The Condado Collection; San Juan (PR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k)

Employer Contribution to 401(k)

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Holidays

Employee Discount

Job summary

The Condado Collection, Puerto Rico, seeks a hospitality attendant to greet guests and deliver attentive service across pool, beach, and gym areas in Condado, San Juan. You will help maintain cleanliness and safety, set up beach chairs and cabanas, monitor equipment, and follow health and safety standards.

Bilingual in Spanish and English is required, and weekend/holiday shifts are common. We offer an inclusive, diverse workplace with competitive benefits as part of our equal opportunity

Qualifications

• Hospitality oriented, customer-focused service.
• Able to lift, push, pull heavy items up to 80 pounds.
• Capable of handling difficult situations and rapid pace.
• Willing to work varied shifts, including weekends/holidays.
• Fully bilingual in Spanish and English.

Responsibilities

• Greet and acknowledge guests per standards and address service needs.
• Serve guests at pool & beach areas with courteous, efficient service.
• Monitor maintenance/sanitation of gym, pool & beach equipment.
• Ensure cleanliness of pool, beach, gym areas and lounges.
• Ensure compliance with health, safety, sanitation and alcohol standards.
• Be responsible for all beach aspects (chairs, towels, cleanliness).
• Set up beach chairs and cabanas daily.
• Stay informed about daily hotel operations and events.
• Follow safety policies and report accidents or unsafe conditions.
• Build positive working relationships and support the team.
• Maintain clean, professional uniform appearance.
• Perform other duties as requested by supervisors.

Skills

Hospitality oriented

Physically capable

Dealing with pressure

Work under pressure

Flexible shifts

Bilingual (Spanish/English)

Job description

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Key Responsibilities

• Greet and acknowledge all guests according to company standards, anticipate and address guests’ service needs.
• Serving guests at all pool & beach areas providing the highest level of service possible in an efficient, courteous, and professional manner.
• Monitor and control the maintenance/sanitation of the Gym, Pool & Beach equipment to protect the assets, comply with regulations and ensure a safe work environment.
• Responsible for the cleanliness of all Pool, Beach and gym public areas; chaise lounges, umbrellas, towel stands, water stations.
• Ensures compliance with health, safety, sanitation and alcohol awareness standards
• Wil be responsible for all aspects of the beach (chair, towels, cleanliness, etc...)
• Will be responsible for the daily set up for all beach chairs and cabanas.
• Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
• Develop and maintain positive working relationships with others, support the team to reach common goals.
• Ensure uniform and personal appearance are clean and professional.
• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Hospitality oriented
• Must be physically able to lift, push, pull, carry chairs and bulk towels which may weigh as much as 80 pounds.
• Able to handle difficult situations effectively.
• Able to work quickly and efficiently, especially under pressure.
• Flexibility to work various shifts, including weekends and holidays.
• Fully Bilingual (Spanish and English).

Benefits

• 401(k)
• Employer Contribution to 401(k)
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Paid Holidays
• Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.