Pool Attendant

Omni Hotels & resorts; Hot Springs (AR); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Omni Homestead Resort & Spa is seeking a Pool Attendant to deliver exceptional guest service at the outdoor pool and related areas. You will greet guests, assist with towel distribution, and help maintain a clean, safe pool environment in alignment with Omni standards.

This role requires standing for long periods and working outdoors in all weather conditions. Responsibilities include assisting servers with poolside service, managing towels and supplies, and communicating resort activities

Qualifications

• Customer service focused and guest oriented.
• Able to lift up to 25 lbs and stand or walk for long periods.
• Comfortable working outdoors in varying weather conditions.

Responsabilités

• Greet and serve guests at pool area.
• Assist with towels, laundry, and towel distribution.
• Maintain pool area cleanliness and safety standards.
• Communicate daily events and hours of operation to guests.

Connaissances

Customer service

Lifting 25 lbs

Stand/walk 8 hours

Description du poste

The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview:

The Homestead Allegheny Springs Pool Attendant role is dedicated to providing quality service that exceeds Guest and Member expectations work to create guests for life, by proactively embracing The Omni Homestead service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.

Essential Functions:

• Know and adhere to the Omni Appearance Standards
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.
• Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
• Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners
• Maintains a clean, aesthetically desirable, and safe environment which meets the Omni Standards of Operations.
• Responsible for maintaining checklist/schedule for open/close procedures and daily operations.
• Performs facility tasks such as greeting and serving each guest, laundry, picking used towels and stocking towel distribution area, maintains deck and locker room cleanliness, assist servers with busing tables and cleaning F&B area.
• Spot clean pools with skimmers and brushes as needed.
• Ability to check chemical levels and report issues to the supervisor/manager as they arise.
• Makes supervisor and/or manager aware of any items that need to be ordered.
• Maintains cleanliness of work area.
• And any other task as assigned by management

Tools and Equipment:

• Broom, mop, cleaning supplies, washer/dryer, pool cleaning tools

Working Environment:

• Exterior of hotel with exposure to weather conditions.

Qualifications:

• Customer Service Focused
• Ability to lift, push, and pull 25 lbs.
• Ability to stand and walk majority of 8 hour average shift
• Ability to bend as needed to pick up trash and towels and fold linens as required for the majority of the shift
• Comfortable working in the outdoor elements during both hot and cold temperatures

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.