Stewarding Supervisor

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Omni Homestead Resort & Spa in Virginia is seeking a Stewarding Supervisor to oversee daily stewarding operations for a shift, manage equipment flow, maintain sanitation standards and supervise utility, pot washer, and dishwasher staff.

The role requires supervisory experience, strong leadership, and commitment to safety. You will ensure efficient workflow, train staff, and uphold quality service in a busy resort setting.

Qualifications

• Minimum of two-year Supervisory experience in a hotel strongly preferred.
• Must have one year supervisor experience.
• Ability and willingness to stand for 8 hours at a time.
• Ability and willingness to push, pull, lift up to 50lbs.
• Ability to effectively lead a team.
• Must be willing to work a varied schedule including holidays and weekends.
• Food Safety certification required.

Responsibilities

• Determines work procedures, and expedites workflow
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
• Studies and standardizes procedures to improve efficiency of subordinates
• Resolves associate issues
• Be able to read banquet menus and perform set up procedures
• Responsible for all personnel under his/her supervisor
• Responsible for the proper cleaning, rack and distribution of all china, silver and glassware
• Maintains required standards of sanitation and cleanliness
• Reviews and reinforces operating procedures with his/her shift
• Minimize breakage of circulating equipment
• Perform any other duties as required by management

Skills

Supervisory experience

Team leadership

Customer service

Communication

Physical stamina

Banquet/menu reading

Job description

The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview

The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks.

Responsibilities

• Determines work procedures, and expedites workflow
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
• Studies and standardizes procedures to improve efficiency of subordinates
• Resolves associate issues
• Be able to read banquet menus and perform set up procedures
• Responsible for all personnel under his/her supervisor
• Responsible for the proper cleaning, rack and distribution of all china, silver and glassware.
• Maintains required standards of sanitation and cleanliness.
• Reviews and reinforces operating procedures with his/her shift.
• Minimize breakage of circulating equipment.
• Perform any other duties as required by management

Qualifications

Minimum of two-year Supervisory experience in a hotel strongly preferred.

Must have one year supervisor experience

Ability and willingness to stand for 8 hours at a time

Ability and willingness to push, pull, lift up to 50lbs

Ability and willingness to stretch and reach

Ability to effectively lead a team

Must be able to work flexible schedule, including holidays and weekends

Food Safety certification required.

Strong customer service orientation and skills.

Ability to work cohesively as part of a team.

Ability to communicate effectively.

Excellent safety and sanitation skills.

Create a courteous, friendly, professional work environment.

Ability and willingness to work a varied schedule which includes working on weekends and holidays.

Must have unexpired Food Handlers - or obtain upon hire.

Computer literacy

Physical strength and stamina are essential to this position due to the high activity level. Must be able to lift/carry/push/pull up to 50 pounds.

• Valid Virginia driver's license.
• Excellent driving record.
• Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and extreme heat.
• Ability and willingness to work a varied schedule, including days, evenings, weekends, and holidays.
• Must be willing to subject to a drug screen and MVR background check.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.