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KW Property Management & Consulting in Miami invites a friendly, service-oriented Amenity Ambassador to lead pool and beach operations at a luxury oceanfront community. You will greet residents and guests, maintain pristine amenity spaces, and deliver hospitality-driven service throughout shifts.
This role emphasizes teamwork, flexibility, and a proactive approach to guest comfort—handling towels, refreshment stations, and daily upkeep—while upholding community rules, responding to requests, and
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.
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Miami, FL 33154, USA
We are seeking a dedicated, service-oriented Amenity Ambassador to join our team at a prestigious oceanfront luxury residential community, with a primary focus on Pool & Beach operations. The ideal candidate will deliver exceptional hospitality, maintain immaculate amenity areas, and create a welcoming experience for residents and guests. Flexibility, teamwork, and a willingness to assist other departments as needed are essential.
Job Duties & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welcome residents and guests with a warm, professional, and hospitality-driven approach.
Prepare and maintain Pool & Beach areas, including lounge chairs, umbrellas, towels, and refreshment stations.
Ensure all amenity areas remain clean, organized, properly stocked, and consistently presented to luxury standards.
Provide attentive service, anticipate residents' needs, and promptly address requests.
Assist with towel laundering, replenishment of supplies, and daily opening and closing procedures.
Support the cleanliness and organization of Spa, Fitness Center, and other common amenity areas as needed.
Monitor equipment and facilities, reporting maintenance concerns or safety hazards promptly.
Promote compliance with Association Rules and Regulations in a courteous and professional manner.
Assist with resident events, special projects, and operational initiatives.
Complete daily checklists and additional duties assigned by management.
Qualifications & Experience
Previous hospitality, amenity, or customer service experience preferred.
Experience in a luxury residential community, hotel, or resort is a plus.
Strong interpersonal skills, attention to detail, and a positive, can-do attitude.
Ability to multitask, work independently, and collaborate effectively with others.
High School Diploma or equivalent.
Work Environment & Physical Requirements
This position involves indoor and outdoor work, including extended periods of standing and walking in varying weather conditions. Must be able to bend, reach, push, pull, and lift items weighing up to 50 pounds. Reasonable accommodations may be provided as required by law.
Position Type/Expected Hours of Work
Non-exempt (hourly) position. Flexible availability, including weekends and holidays, may be required based on operational needs.
Other Duties
This description is not intended to be an exhaustive list of responsibilities. Duties may change based on operational needs.
KW Property Management & Consulting is a drug-free workplace and an equal opportunity employer.
No .
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic : Shows intense and eager enjoyment and interest
Team Player : Works well as a member of a group
Dedicated : Devoted to a task or purpose with loyalty or integrity
Leader : Inspires teammates to follow them
Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
High School or better.
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