Polished Front Desk & Client Experience Specialist

Gross, Mendelsohn & Associates, P.A.; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Gross Mendelsohn & Associates, P.A. in Baltimore is seeking a polished, dependable Receptionist to be the warm, first-liner for clients, guests, and vendors. The role involves front-desk duties, meeting support, and keeping the office running smoothly with a welcoming environment.

The ideal candidate will be professional, organized, and capable of coordinating meetings, handling mail, and assisting with documents during peak periods such as tax season.

Qualifications

• Front-office receptionist with warm, professional demeanor.
• Strong attention to detail and client service.
• Ability to manage front desk, meetings, and office logistics.

Responsibilities

• Welcome clients, guests, vendors, and employees with a friendly, professional demeanor.
• Answer, screen, and direct incoming calls professionally.
• Manage visitor check-ins and notify team members on arrival.
• Maintain the reception area and shared spaces to be neat and client-ready.
• Schedule and maintain conference room reservations, and prepare rooms for meetings.
• Assist with meeting setup, refreshments, materials, and basic tech coordination.
• Process mail, shipping, and replenishment of office supplies.
• Support billing and other administrative projects; assist busy periods such as tax season.

Job description

Gross Mendelsohn & Associates, P.A. in Baltimore is seeking a polished, dependable Receptionist to be the warm, first-liner for clients, guests, and vendors. The role involves front-desk duties, meeting support, and keeping the office running smoothly with a welcoming environment.

The ideal candidate will be professional, organized, and capable of coordinating meetings, handling mail, and assisting with documents during peak periods such as tax season.