Client-Focused Receptionist – Baltimore Office (Free Parking)

Gross-Mendelsohn-; Baltimore (MD); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Free parking at the Baltimore office

Job summary

Gross Mendelsohn's Baltimore office is seeking a polished Receptionist to be the first point of contact for clients, guests, and staff. The role emphasizes creating a welcoming, professional front desk presence and supporting daily office operations.

You will manage calls, coordinate meeting logistics, assist with client documents, and help keep conference rooms, lobby, and common areas orderly. This in-office role requires reliability, organization, and a customer-service mindset.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in receptionist or front desk role.
• Experience in a professional services environment preferred.
• Experience answering and directing incoming calls.

Responsibilities

• Welcome clients, guests, vendors, and employees in a friendly, professional manner.
• Serve as the first point of contact and create a polished impression of the firm.
• Answer, screen, and direct calls in a professional and efficient manner.
• Manage visitor check-ins and notify team members when guests arrive.
• Direct guests to meeting rooms or teams.
• Maintain reception areas, lobby, cafe, conference rooms, and shared spaces.

Skills

Customer service

Microsoft Office

Front desk

Professionalism

Education

High school diploma

Tools

Word

Excel

Outlook

Teams

Job description

Gross Mendelsohn's Baltimore office is seeking a polished Receptionist to be the first point of contact for clients, guests, and staff. The role emphasizes creating a welcoming, professional front desk presence and supporting daily office operations.

You will manage calls, coordinate meeting logistics, assist with client documents, and help keep conference rooms, lobby, and common areas orderly. This in-office role requires reliability, organization, and a customer-service mindset.