Polished Administrative Assistant — Scheduling & Customer Care

Martin Companies; Altoona (PA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Vision and Dental Insurance

401(k) with Company Match

Paid Holidays

Paid Vacation Days

Employee Discounts

Job summary

Martin Companies in Altoona, PA is seeking an Administrative Assistant who brings a positive attitude and strong integrity to a team‑oriented office. The role emphasizes friendly customer service, accurate data entry, and reliable administrative support.

You will handle scheduling, invoicing, and records management while collaborating with managers and colleagues at multiple locations to ensure smooth daily operations.

Qualifications

• Professional demeanor and service mindset.
• Strong verbal and written communication in English.
• Ability to perform basic retail office math.
• Solid organization and multitasking skills.
• Competence with computers, email, and ordering systems.
• Problem solving, good judgment, and initiative.
• Friendly, teachable attitude with adaptability.

Responsibilities

• Customer Service: assist customers professionally and courteously in person or electronically.
• Scheduling in Home Services: help schedule appliance and water treatment services.
• Maintaining Customer Records: enter, update, and safeguard customer information.
• Invoicing: prepare and process invoices and related office documentation.
• Office Support: operate computer systems and phone infrastructure.
• Team Collaboration: coordinate with Managers and team members across locations.

Skills

Professional demeanor

Verbal & written communication

English reading/writing

Basic math

Organizational skills

Computer skills

Problem solving

Team player

Job description

Martin Companies in Altoona, PA is seeking an Administrative Assistant who brings a positive attitude and strong integrity to a team‑oriented office. The role emphasizes friendly customer service, accurate data entry, and reliable administrative support.

You will handle scheduling, invoicing, and records management while collaborating with managers and colleagues at multiple locations to ensure smooth daily operations.