Administrative Assistant - Altoona

Martin Companies; Altoona (PA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Vision and Dental Insurance

401(k) with Company Match

Paid Holidays

Paid Vacation Days

Employee Discounts

Job summary

Martin Companies in Altoona, PA is seeking an Administrative Assistant who brings a positive attitude and strong integrity to a team‑oriented office. The role emphasizes friendly customer service, accurate data entry, and reliable administrative support.

You will handle scheduling, invoicing, and records management while collaborating with managers and colleagues at multiple locations to ensure smooth daily operations.

Qualifications

• Professional demeanor and service mindset.
• Strong verbal and written communication in English.
• Ability to perform basic retail office math.
• Solid organization and multitasking skills.
• Competence with computers, email, and ordering systems.
• Problem solving, good judgment, and initiative.
• Friendly, teachable attitude with adaptability.

Responsibilities

• Customer Service: assist customers professionally and courteously in person or electronically.
• Scheduling in Home Services: help schedule appliance and water treatment services.
• Maintaining Customer Records: enter, update, and safeguard customer information.
• Invoicing: prepare and process invoices and related office documentation.
• Office Support: operate computer systems and phone infrastructure.
• Team Collaboration: coordinate with Managers and team members across locations.

Skills

Professional demeanor

Verbal & written communication

English reading/writing

Basic math

Organizational skills

Computer skills

Problem solving

Team player

Job description

Our Mission

To glorify Christ through positively impacting the lives of those we serve each day, while being faithful stewards of all things entrusted to us.

Our Core Values

Integrity | Passion to Serve | Team Building | Excellence & Value

Personal & Professional Development | Work-Life Balance | Stewardship

Our Company

The roots of Martin Companies trace back to 1973, when Dennis & Geraldine Martin started in business as Martin Appliance Service, based out of their home. The company expanded over the years to include appliance and furniture sales, commercial and residential water testing and treatment, and HVAC sales and service. We have the privilege of serving thousands of customers throughout Pennsylvania, New York, and Maryland with our five divisions:

Martin Appliance | Martin Water | Martin Heating & Cooling | Martin Furniture & Mattress | Pure Test Laboratory

Administrative Assistant

We are searching for an Administrative Assistant who possesses a positive attitude, a servant's heart, and a strong commitment to ethics and integrity, as well as the ability to maintain a professional demeanor and demonstrate empathy and tact, especially in challenging situations. We are looking for a Team Member who can work humbly and cooperatively within the team while also taking initiative without direct supervision.

Duties/Responsibilities

• Customer Service: Assist customers professionally and courteously – electronically and in person.
• Scheduling in Home Services: Assist with scheduling appliance and water treatment services.
• Maintaining Customer Records: Enter, update, organize, and safeguard customer information.
• Invoicing: Prepare and process invoices accurately and assist with related office documentation.
• Office Support: Use computers, phone system and other office technology.
• Team Collaboration: Communicate effectively with Managers and Team Members, including those working at other locations.

Required Skills/Abilities

• Professional demeanor, helpful attitude, and genuine desire to provide outstanding service.
• Excellent verbal and written communication skills, including the ability to read and write English.
• Ability to perform basic math functions commonly used in a retail office environment.
• Organizational skills, dependability, and ability to manage multiple priorities
• Competence with computers, email, and online ordering
• Ability to solve problems, use good judgment and self-control, collaborate with empathy, and take initiative when facing challenges.
• Friendly, energetic, and teachable, with willingness to learn, improve, and adapt quickly to changes.

Employee Benefits

• Comprehensive Health Insurance Plans
• Supplemental Insurance options, including vision & dental
• 401(k) Retirement Savings with Company Matching
• Paid Holidays
• Paid Vacation Days
• Exclusive Discounts on Martin Companies products and services

*Part-time employees may not be eligible for all benefits