Policy Sales Specialist — Flexible Full-Time, Bilingual

Fred Loya Insurance Agency; Colorado Springs (CO); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Fred Loya Insurance Agency in Colorado Springs seeks a full-time, on-site customer service representative to assist clients with policy questions, payments, renewals, and quotes. The role includes supporting marketing efforts for new business and performing FNOL vehicle inspections.

The ideal candidate will have a High School Diploma, basic computer skills, and strong communication abilities. Bilingual English/Spanish is helpful, and licensing requirements must be met.

Qualifications

• Basic to intermediate computer skills.
• Bilingual English/Spanish is helpful.
• Excellent communication skills and ability to provide a first-rate customer experience.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

Responsabilités

• Provide professional, courteous service to customers.
• Answer questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Assist with marketing initiatives for new business development as needed.
• Maintain a neat and clean work area and office.
• FNOL’s (vehicle inspections).
• Take vehicle pictures as required.
• Bank deposits.
• Full-time position.
• Other duties as assigned.

Connaissances

Computer literacy

Bilingual English/Spanish

Excellent communication

Licensing requirements

Flexible schedule

Reliable transportation

Formation

High School Diploma

Description du poste

Fred Loya Insurance Agency in Colorado Springs seeks a full-time, on-site customer service representative to assist clients with policy questions, payments, renewals, and quotes. The role includes supporting marketing efforts for new business and performing FNOL vehicle inspections.

The ideal candidate will have a High School Diploma, basic computer skills, and strong communication abilities. Bilingual English/Spanish is helpful, and licensing requirements must be met.