Full-Time Insurance Sales Specialist - Bilingual

Fred Loya Insurance Agency; Fresno (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Fred Loya Insurance Agency in Fresno seeks a full-time customer service representative to provide professional service to internal and external customers, answer questions about policies, and process payments. The role includes following up on quotes, renewals, and cancellations, supporting marketing initiatives, and handling vehicle inspections and deposits as needed.

The ideal candidate will have a high school diploma, strong communication skills, and basic computer literacy; bilingual

Qualifications

• Basic to intermediate computer literacy
• Bilingual English/Spanish is helpful
• Excellent communication and customer service skills

Responsibilities

• Sales responsibilities and provide professional, courteous service to customers
• Answer questions regarding customers' policy
• Accept payments and process transactions
• Identify potential needs about policies
• Follow up on quotes, renewals, and cancellations
• Assist with marketing initiatives for new business development as needed
• Maintain a neat and clean work area and office
• FNOLs (vehicle inspections)
• Take vehicle pictures when required
• Bank deposits
• Other duties as assigned

Skills

Customer service

Bilingual English/Spanish

Communication skills

Assertive

Education

High School Diploma

Job description

Fred Loya Insurance Agency in Fresno seeks a full-time customer service representative to provide professional service to internal and external customers, answer questions about policies, and process payments. The role includes following up on quotes, renewals, and cancellations, supporting marketing initiatives, and handling vehicle inspections and deposits as needed.

The ideal candidate will have a high school diploma, strong communication skills, and basic computer literacy; bilingual