Policy Management Product Owner: Strategy & Delivery

CopperPoint Insurance Companies; Phoenix (AZ); On-site; USD 135,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision

401k plan

Paid time off and holidays

Volunteer time off

Job summary

CopperPoint Insurance Companies in Phoenix seeks a Product Owner - Policy Management to lead strategy, roadmap, and delivery of technology-enabled capabilities for the commercial policy lifecycle. You will translate business needs into measurable outcomes and align with enterprise objectives.

As Product Owner, you will guide an agile squad, manage the backlog, and partner with engineering, data, and operations to deliver scalable, compliant solutions that enhance customer experiences and drive

Qualifications

• Bachelor’s degree in business, insurance, technology, analytics, or a related field.
• 7+ years of experience in commercial insurance (P&C) across product, operations, or technology.
• 5+ years in product ownership, product management, or equivalent leadership role.
• Deep expertise in at least one insurance domain (claims, underwriting, billing, etc.).
• Proven ability to own and deliver measurable business outcomes.
• Strong understanding of Agile delivery models and product-centric organizations.
• Experience leading cross-functional teams without direct authority.

Responsibilities

• Define and execute the squad vision, strategy, and multi-year roadmap aligned to enterprise and operating model priorities.
• Own translation of business strategy into clearly defined objectives and measurable key results (OKRs).
• Lead and maintain an agile, adaptable squad capable of responding to market, regulatory, and performance changes.
• Own the end-to-end lifecycle of product capabilities, from intake through delivery, adoption, and optimization.
• Ensure seamless integration and alignment across adjacent product domains and end-to-end value streams.
• Drive consistent and high-quality customer and operational experience across all journeys.
• Deliver measurable business outcomes and value realization aligned to defined objectives.
• Own and prioritize the product backlog, ensuring alignment with business value, risk, and compliance requirements.
• Balance delivery across feature development, technical debt, regulatory mandates, and operational stability.
• Ensure delivery readiness through clear, timely user stories with defined requirements, acceptance criteria, and business value.
• Serve as the primary business owner and decision authority for the product, ensuring alignment across key stakeholders.
• Partner closely with technical product management, engineering, architecture, UX/design, and data & analytics to deliver scalable solutions.
• Accountable for agile delivery of high-quality, scalable, and compliant product capabilities.
• Influence architecture and platform decisions to support long-term product and enterprise scalability.
• Ensure auditability, traceability, and governance are embedded within product design and delivery.
• Foster and enable a data-driven culture in partnership with analytics teams.
• Drive continuous improvement across product performance, delivery effectiveness, and team outcomes.

Skills

Product ownership

Agile delivery

Cross-functional leadership

Stakeholder management

Data-driven decision making

Education

Bachelor’s degree in business or related field

Tools

Policy administration systems

Data analytics tools

CRM systems

Job description

CopperPoint Insurance Companies in Phoenix seeks a Product Owner - Policy Management to lead strategy, roadmap, and delivery of technology-enabled capabilities for the commercial policy lifecycle. You will translate business needs into measurable outcomes and align with enterprise objectives.

As Product Owner, you will guide an agile squad, manage the backlog, and partner with engineering, data, and operations to deliver scalable, compliant solutions that enhance customer experiences and drive