Policy Assistant

City of New York; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Job summary

City of New York seeks a College Aide to support policy, records management, and citywide policy cataloging. The role offers exposure to HC/CPP units and work across departments within DCAS and City agencies.

You will review materials, track inquiries, and assist in building an online policy library. Residency rules apply; the position emphasizes accuracy, organization, and collaborative work with policy staff.

Qualifications

• Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
• For Assignment Level II, IT course of study in information technology, computer science, MIS, data processing, or closely related field, including 9 credits.
• For Assignment Level III, IT-related studies with 9 credits; appointments by Technology Steering Committee through the Department of IT and Telecommunications.

Responsibilities

• Review policy and procedure related materials.
• Review and track policy inquiries and maintain Citywide Personnel Policy correspondence spreadsheets.
• Set up databases and information systems to catalogue and access information.
• Research new and innovative policies, strategic plans, and goals under administrative direction.
• Participate in trainings and meetings; draft proposals and timelines.
• Classify and catalog information.
• Perform policy analysis.
• Scan and automate policy documents.
• Develop and maintain cooperative relationships.

Skills

Organizational skills

Communication skills

Microsoft Office

Excel

PowerPoint

Word

Online research tools

Education

College matriculation

IT-focused college matriculation

IT fellowship matriculation

Job description

Minimum Qualifications

For Assignment Level I:

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies. What we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental to the successful day-to-day operations of the City of New York.

Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including

• Recruiting, hiring, and training City employees.
• Managing 56 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do.

The Department of Citywide Administrative Services' (DCAS) Human Capital (HC) Line of Service supports City agencies in recruiting and identifying the most qualified candidates for employment, administering civil service exams, and providing eligible pools of candidates to meet hiring needs. These efforts are carried out in accordance with the State Constitution, Civil Service Law, and equal employment opportunity laws. In addition, HC develops and interprets citywide policies and programs, conducts professional development and training, ensures employee safety and health, and advances citywide workforce strategies. This includes equipping agencies with essential tools for strategic workforce planning through data analytics and reporting. HC also manages the City's Employee Self-Service system and Customer Service Call Center.

The Bureau of Strategic Planning & Services drives change across the city, supporting projects and citywide efforts to achieve operational excellence. The Citywide Personnel Policy (CPP) Unit performs critical policy related analytical work for Human Capital. The unit is responsible for providing policy interpretations on behalf of DCAS and is a resource for HR departments across city agencies in handling highly sensitive employee issues relating to human resources policy, time and leave regulations, leave of absence, absence control and other personnel issues. The Medical Appeals and Reinstatements program is also a function of the CPP Unit and ensures civil service law compliance by coordinating medical examinations of employees or former employees who may be unable to perform the duties of their position by reason of a disability.

The Office of Citywide Personnel Policy (CPP) works on key DCAS projects and initiatives including medical appeals and reinstatements for all City agencies, working with City Hall to draft leave policies, and procedures concerning areas such as Employment Verification, WTC 9/11 Unlimited Sick Leave, telework policies, reviewing draft legislation, etc. These initiatives are critical because DCAS is required to implement them on a citywide level and must support these projects promptly by creating, drafting, and analyzing policies. This includes current and historical City policies as well as researching policies implemented in other jurisdictions. Concurrently, HR departments across the City seek guidance from the CPP Unit on how to address Citywide policies. CPP also reviews employee City start date inquiries (which impact employee leave balances and accruals as they transfer across agencies) and issue official DCAS policy interpretations. CPP coordinates medical appeal and reinstatement applications including scheduling Independent Medical Evaluations, providing City agencies and employees with guidance, and drafting fitness determinations.

The Policy Assistant will be responsible for cataloging Citywide Personnel Policies and Time and Leave regulations. The Policy Assistant will maintain Citywide Personnel Policy correspondence and archives. In addition, the Policy Assistant will work with staff from the HC line of service to create and maintain an online policy library and assist in aligning procedures and interpretations to ensure consistency.

The Policy Assistant will work closely with Policy Analysts on various tasks and projects such as:

• Review policy and procedure related materials.
• Review and track policy inquiries and maintain Citywide Personnel Policy correspondence spreadsheets.
• Setting up an/or working with databases and information systems to catalogue and access information.
• Research new and innovative policies, strategic plans, and goals under administrative direction.
• Participate in trainings and meetings pertaining to the planning and development of policy projects. Draft proposals and timelines.
• Classifying and cataloging information.
• Perform policy analysis.
• Scanning and automating policy documents.
• Develop and maintain cooperative relationships.

The Policy Assistant will be tasked with maintaining the policy questions database/spreadsheet to assist in identifying Frequently Asked Questions and to update the APO Community Portal information for the CPP Unit.

With guidance of higher-level management, the Policy Assistant will review historical policy documentation and identify leave regulation procedures that need modernization, interpretation and/or decision making while reviewing policy questions submitted to the CPP Unit.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

Minimum Qualifications

For Assignment Level I:

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.

For Assignment Level II (Information Technology)

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.

For Assignment Level III (Information Technology Fellow)

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE

Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

• Excellent organizational and communication skills - Ability to work independently and within groups experience using computers, especially utilizing Microsoft Office programs. - Intermediate experience with the Microsoft Office applications is essential, including Excel, PowerPoint, and Word. - Experience using online research tools.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $17.50 – $18.00