Classification & Compensation College Aide Assistant

New-York-City-Department-of-Citywide-Administrative-Services; New York (NY); On-site; USD 36,000 - 45,000; Full time

Job summary

The City of New York's Department of Citywide Administrative Services (DCAS) seeks a College Aide to assist the Classification and Compensation unit. You will gain exposure to civil service titles, maintain online records, and support archivists while engaging with city agencies on routine matters.

Ideal candidates are enrolled students, organized, and able to manage multiple tasks with accurate attention to detail, offering strong written and verbal communication.

Qualifications

• Matriculation at an accredited college or graduate school.
• Employment is conditioned upon continuance as a student in college or graduate school.
• For IT-related levels there are course requirements in information technology or related fields.
• Excellent communication skills and ability to provide quality customer service are essential.

Responsibilities

• Update the Title Specifications Online database and unit records.
• Audit records for accuracy and archiving historical documents.
• Draft and respond to correspondence and create PowerPoint presentations.
• Research classification matters or questions as part of the project work.

Skills

Excellent communication

Customer service

Fast-paced

Deadline driven

Teamwork

Microsoft Office

Education

Matriculation at an accredited college or graduate school

Tools

Microsoft Office Suite

Job description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

• Recruiting, hiring, and training City employees.
• Managing 56 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The Department of Citywide Administrative Services' (DCAS) Human Capital (HC) Line of Service supports City agencies in recruiting and identifying the most qualified candidates for employment, administering civil service exams, and providing eligible pools of candidates to meet hiring needs. These efforts are carried out in accordance with the State Constitution, Civil Service Law, and equal employment opportunity laws. In addition, HC develops and interprets citywide policies and programs, conducts professional development and training, ensures employee safety and health, and advances citywide workforce strategies. This includes equipping agencies with essential tools for strategic workforce planning through data analytics and reporting. HC also manages the City's Employee Self-Service system and Customer Service Call Center.

The Classification and Compensation (C&C) unit is responsible for the civil service title portfolio of the Classified Service of the City of New York. C&C staff create and modify civil service titles and develop descriptions of their duties and their qualification requirements. C&C staff also serve as advisors and liaisons to all City agencies concerning classification and compensation matters. In addition, the Classification and Compensation unit is responsible for preparing strong proposals in a collaborative process with city agencies which culminate in public hearings to establish titles in the exempt, non-competitive and labor classes for submission to New York State Civil Service Commission (NYSCSC) for approval.

The College Aide will receive training in civil service law and Classification and Compensation processes and be responsible for:

• Update the Title Specifications Online database and other unit records.
• Auditing records for accuracy.
• Archiving historical documents.
• Drafting and responding to correspondence.
• Assist with creating presentations in PowerPoint.
• Research classification matters or questions.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

Minimum Qualifications

For Assignment Level I:

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.

For Assignment Level II (Information Technology):

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.

For Assignment Level III (Information Technology Fellow):

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE

Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

• Excellent and effective communication skills (written and oral), including the ability to understand and be understood in English.
• Able to provide excellent customer service to agency partners and others.
• Comfortable working in a fast paced and dynamic atmosphere, handling multiple activities at a time.
• Able to adhere to deadlines.
• Able to work well independently and within a team.
• Strong computer skills, including experience with the Microsoft Office Suite.
• Must possess strong attention to details.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.