Special Assistant Intern - Operations

NYC Department of Citywide Administrative Services; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Job summary

The NYC Department of Citywide Administrative Services seeks a College Aide to support the Citywide Equity and Inclusion unit. You will assist with coordinating information, preparing materials, and supporting cross-agency policy work.

Residency and ongoing student status are required; opportunities to contribute to EEO initiatives and training programs are available within a diverse city government environment.

Qualifications

• Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
• IT-related course of study with 9 credits required for IT assignments (Level II/III).
• Continued student status required for all Assignment Levels.

Responsibilities

• Coordinates and reviews information or recommendations from departmental staff.
• Prepares agendas and fact sheets and secures background material for meetings and conferences.
• Coordinates and schedules meetings including logistics and follow-up.
• Responds to inquiries from the public and government officials in a professional and timely manner.
• Provides administrative support to the line of service and performs other duties as assigned.
• Conducts research and writing on EEO, employment law, policy issues, or special assignments as needed.
• Assists in executing special projects involving cross-agency coordination, data collection, or policy development.
• Helps develop and update training materials for citywide non-discrimination training.
• Assists with case practice reviews by compiling documents, preparing summaries, and supporting review workflows.
• Provides support for high-level investigations, including scheduling, document preparation, and research.

Skills

Strong communication

Organizational skills

Interpersonal skills

Attention to detail

Confidentiality

Education

Matriculation at an accredited college or graduate school

IT-related course of study (including 9 credits)

Continued student status required

Job description

Minimum Qualifications

For Assignment Level I:

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including

• Recruiting, hiring, and training City employees.
• Managing 56 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The Department of Citywide Administrative Services' (DCAS) Citywide Equity and Inclusion (CEI) Line of Service sets the standards for City agencies to implement the City's EEO Policy. This includes the implementation of initiatives that align with, and operationalize, the legal mandates and legislation designed to prevent workplace discrimination and harassment under the City's legally protected categories. CEI also develops and updates the City's EEO and diversity, equity and inclusion trainings portfolio to promote the awareness of rights, responsibilities and resources for the city workforce. The unit also organizes mandatory EEO best practices meetings and other educational programs and professional development for EEO professionals; conducts third-party EEO investigations when the agency head or the EEO officer is a party in the matter; promotes compliance with training programs and reporting requirements; designs and maintains compliance tools and reference resources. In addition, CEI provides guidance to agencies on emerging issues related to fair and effective employment practices, many of which impact retention and inclusivity; and guides agencies on preparation of their annual EEO plans as authorized by the New York City Charter Chapter 35, Section 814.1.

Responsibilities

Reporting to the Chief of Staff, Citywide Equity and Inclusion, the selected candidate will be responsible for, but not limited to the following tasks:

• Coordinates and reviews information or recommendations from departmental staff.
• Prepares agendas and fact sheets and secures necessary background material for meetings and conferences.
• Coordinates and schedules meetings including logistics and follow-up.
• Responds to inquiries from the public and government officials in a professional and timely manner.
• Provides administrative support to the line of service and performs other duties as assigned.
• Conducts research and writing on EEO, employment law, policy issues, or special assignments as needed.
• Assists in executing special projects involving cross-agency coordination, data collection, or policy development.
• Helps develop and update training materials for citywide non-discrimination training.
• Assists with case practice reviews by compiling documents, preparing summaries, and supporting review workflows.
• Provides support for high-level investigations, including scheduling, document preparation, and research.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

Minimum Qualifications

For Assignment Level I:

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.

For Assignment Level II (Information Technology)

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.

For Assignment Level III (Information Technology Fellow)

Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

Special Note

Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

• Strong communication, organizational and interpersonal skills - Ability to write correspondence and summaries - Excellent computer skills - Attention to details and ability to multi-task - Strong sense of initiative and engagement - Regard for confidentiality - Genuine interest in the nature of CEI work, including EEO, as well as Operations Management and City government is a plus

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.