Policy Analyst – Internal Policy & Process Documentation

City of New York; New York (NY); On-site; USD 25,000 - 34,000; Part time

Job summary

ADMIN TRIALS AND HEARINGS is seeking a College Aide to document current operational policies and procedures within the Administration division. The role offers exposure to procurement, budget, data analytics, HR recruitment, timekeeping, payroll, facilities, and security management.

The ideal candidate will demonstrate strong listening, writing, and communication skills, with the ability to keep SMEs focused on end-to-end workflows and produce clear documentation for internal use.

Qualifications

• Enrollment in college or graduate school is required for Assignment Levels I-III.
• IT-related coursework with 9 credits is required for Assignment Level II/III.
• Appointments for Level III involve the Technology Steering Committee.

Responsibilities

• Document current operational policies and procedures.
• Support procurement, budget, data analytics, HR recruitment, timekeeping, payroll, facilities, and security.
• Interview SMEs to map workflows and ensure clear written outputs.
• Maintain concise, well-structured process documentation.

Skills

Customer relationship management

Written communication

Verbal communication

Policy documentation

Process management software

Microsoft Visio

Education

College/graduate school matriculation

IT-related coursework with 9 credits

Tools

Microsoft Visio

Job description

ADMIN TRIALS AND HEARINGS is seeking a College Aide to document current operational policies and procedures within the Administration division. The role offers exposure to procurement, budget, data analytics, HR recruitment, timekeeping, payroll, facilities, and security management.

The ideal candidate will demonstrate strong listening, writing, and communication skills, with the ability to keep SMEs focused on end-to-end workflows and produce clear documentation for internal use.