Police Records Specialist: Data, Reports, and Research

City of Boulder; United States; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

40-hour work week

Employee benefits eligibility (BMEA)

Job summary

The City of Boulder is seeking a diligent Records Specialist to support the Police Department with NCIC/CCIC data handling, report processing, and public information requests. This full-time role requires a strong background in customer service, confidentiality, and teamwork, with eligibility for BMEA benefits.

A high school diploma is required, and professional credentials may be pursued after hire. Training hours may vary from early to evening shifts (6:45 am–7:15 pm), and the successful

Qualifications

• Ability to obtain CCIC/NCIC Certification within 7 months of hire.
• Ability to obtain a Colorado notary designation.
• Ability to handle multiple priorities and interruptions effectively.
• Follow complex written and verbal instruction.
• Ability to work productively and positively in a team setting.
• Excellent verbal & written communication skills.
• Maintain confidentiality and professionalism when reviewing sensitive data.
• Interact with people from diverse backgrounds with composure under pressure.
• Understand and apply relevant laws, regulations, and department policies.
• Adapt to changes in work hours and conditions.
• Be able to work varied hours during training (6:45 am–7:15 pm).
• Background checks and suitability required; undergo thorough investigation.

Responsibilities

• Enter, transmit, and receive messages with NCIC/CCIC nationwide.
• Process police reports, arrests, and related documents; ensure accuracy and compliance.
• Provide information to department members and other agencies.
• Assist in criminal investigations and develop leads.
• Utilize law enforcement databases for inquiries and linkages.
• Assist the public with information requests and police services; process background checks.

Skills

Spanish (Bilingual)

Verbal & written communication

Team collaboration

Customer service

Education

High school diploma or equivalent

College degree in related area

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe

Job description

The City of Boulder is seeking a diligent Records Specialist to support the Police Department with NCIC/CCIC data handling, report processing, and public information requests. This full-time role requires a strong background in customer service, confidentiality, and teamwork, with eligibility for BMEA benefits.

A high school diploma is required, and professional credentials may be pursued after hire. Training hours may vary from early to evening shifts (6:45 am–7:15 pm), and the successful