Records Technician: Public Records & Law Enforcement Data

City of Aurora; Norfolk (VA); On-site; USD 49,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Light rail access

On-site fitness center

Educational programs

Innovation spaces

Job summary

City of Aurora seeks a Records Technician to handle incoming calls, process and disseminate criminal information to law enforcement, courts, and the public with accuracy and strong customer service.

The role requires high school diploma, data entry experience, and knowledge of records management; CCIC/NCIC certification is preferred and CCRN master certification is a plus. The position is on-site in Aurora with competitive pay and benefits.

Qualifications

• High School Diploma or GED, with official transcript.
• At least 1 year of general office or clerical experience including data entry.
• CCIC/NCIC certification preferred but must be obtained within 6 months.
• Colorado CCRN Master Certification preferred but not required.
• Experience in judicial or law enforcement environment preferred.

Responsibilities

• Answer calls and manage incoming information for records.
• Track, file, scan documents and distribute records.
• Enter data into multiple databases and CAD systems.
• Assist with subpoenas and court coordination.
• Prepare digital evidence for discovery and distribution.
• Ensure confidentiality and data protection in all tasks.

Skills

Data entry

Customer service

Records management

Attention to detail

Communication

Education

High School Diploma or GED

Tools

CCIC/NCIC access

CRM/databases

Job description

City of Aurora seeks a Records Technician to handle incoming calls, process and disseminate criminal information to law enforcement, courts, and the public with accuracy and strong customer service.

The role requires high school diploma, data entry experience, and knowledge of records management; CCIC/NCIC certification is preferred and CCRN master certification is a plus. The position is on-site in Aurora with competitive pay and benefits.